Branch Service Representative I
2 days ago
Ford Branch 441 2nd St SW Washington, DC 20024, USA The Branch Service Representative provides members with timely, accurate and exemplary service when processing transactions. Displays a thorough knowledge of products and services. Conducts basic member needs analysis for the purpose of referring to the appropriate business partner for additional service. Performs the duties of the position at the employee’s regular branch or branches from Monday through Friday, and will work Saturday hours at the Oakton Branch on a rotational basis. Position Responsibilities: Provides an exemplary service experience to the member while handling routine and moderately complex member transactions. Receives and accurately processes financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed. Posts transactions to member accounts and maintains member records. Cross-sells credit union services, referring members to the appropriate business partner for additional services. Meets or exceeds referral goals. Accurately processes member transactions throughout the business day and balances cash drawer at close of business, while maintaining compliance and operational integrity of transactions. Completes tasks with a working knowledge of policies and procedures. Maintains member security at all times. May assist other branch staff with moderately complex transactions or processes. Welcomes members by name, provides a high level of service and builds relationships with members. Facilitates problem resolution in a timely and seamless fashion. Leveraging established relationships, may ask for new member referrals. Experience and Desired Skills: Minimum two to five years of similar or related experience. A high school degree or: A two-year college degree or Completion of a specialized course of study at a business or trade school or Completion of a specialized and extensive in-house training or apprenticeship program. Other Skills - Ten key calculator and computer keyboard by touch. Must be detail-oriented to deal with numbers and names. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or can be of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Physical Requirements: Ability to communicate with staff, members and the public. Ability to operate standard office equipment. Must be able to sit for extended periods of time and to occasionally lift and move items up to 20 lbs. in weight. Total Rewards: Congressional Federal offers a comprehensive benefits package including but not limited to health and dental, 401k, vacation and paid sick leave, 10 paid holidays, tuition reimbursement, flexible spending programs and work/life balance. EOE/M/F/D/V/SO #J-18808-Ljbffr
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Branch Service Representative I
4 days ago
Washington, United States Congressional Federal Full timeFord Branch 441 2nd St SW Washington, DC 20024, USA The Branch Service Representative provides members with timely, accurate and exemplary service when processing transactions. Displays a thorough knowledge of products and services. Conducts basic member needs analysis for the purpose of referring to the appropriate business partner for additional service....
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Branch Service Representative I
1 week ago
Washington, United States Congressional Federal Full timeThe Branch Service Representative provides members with timely, accurate and exemplary service when processing transactions. Displays a thorough knowledge of products and services. Conducts basic member needs analysis for the purpose of referring to the appropriate business partner for additional service. Performs the duties of the position at the employee's...
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Assistant Branch Manager I
3 weeks ago
Washington, United States DC CREDIT UNION Full timePrimary FunctionResponsible for assisting the branch manager in the overall management of the branch. Supports efforts to maximize revenue, member satisfaction, and minimize operational losses as well as deepening existing relationships and minimizing member attrition. Contributes to the implementation of promotional campaigns and product initiatives at the...
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Senior Branch Services Representative
1 week ago
Washington, United States United States Senate Federal Credit Union Full timeMission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. Culture Competencies: S.T.R.I.V.E Maintains our members' and employees' trust by safeguarding their financial data and information. Values and...
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Member Service Representative
4 weeks ago
Washington, United States Navy Federal Credit Union Full timeOverview To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision....
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Branch Member Service Associate
3 days ago
Washington, United States Nasafcu Full timeAs a Branch Member Service Associate in our Washington, DC location, you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills, strong verbal communication, and above all, a desire to help others. The Branch Member Service Associate...
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Branch Manager
3 months ago
Washington, United States Sparks Group Full timeJob DescriptionJob DescriptionJob Summary/Company: A member-focused federal credit union is looking for a genial and energetic Branch Manager to support and enhance daily banking functions. Qualified candidates will be well-versed in relationship management and lending functions in addition to supervisory experience.This position will be 100% onsite. The...
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Member Services Representative
2 hours ago
Washington, United States Bank-Fund Staff FCU Full timeAbout BankFund:BankFund Credit Union is a full-service financial cooperative that was organized and chartered in 1947 as a convenient place for employees of the World Bank Group and International Monetary Fund and their families to save and to obtain credit. Located in Washington, DC, BankFund maintains three full-service branches downtown with our...
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Supervisory General Attorney
3 weeks ago
washington, United States Department of the Treasury Full timeDuties The incumbent of this position serves as a Branch Chief responsible for the supervision and management of a Qualified Plans branch in the office of the Deputy Associate Chief Counsel (Employee Benefits) (EEE). The branch prepares regulations, revenue rulings, revenue procedures, and notices, announcements in connection with tax-qualified retirement...
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Retail Branch Manager
1 month ago
Washington, United States Woodforest National Bank Full timeTake the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder.We focus on building relationships and discovering...
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Financial Services Branch Director
1 week ago
Washington, Washington, D.C., United States Sparks Group Full timeJob SummaryWe are seeking a seasoned and results-driven Financial Services Branch Director to oversee the daily banking operations of our member-focused federal credit union. This individual will play a pivotal role in enhancing the overall customer experience, driving revenue growth, and fostering a collaborative team environment.
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Branch Manager
3 weeks ago
Washington, United States Lafayette Federal Credit Union Full timeLafayette Federal Credit Union has earned the 2024 Top Workplaces award from USA Today! Welcome to Lafayette Federal Credit Union Careers! Our organization is growing, and we are seeking top-notch individuals to provide support to our members. Our employees are a critical component in our endeavor to be the premier financial partner for every one of our...
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Credit Union Branch Manager
1 month ago
Washington, United States Sparks Group Full timeJob Summary/Company: A member-focused federal credit union is looking for a genial and energetic Branch Manager to support and enhance daily banking functions. Qualified candidates will be well-versed in relationship management and lending functions in addition to supervisory experience. This position will be 100% onsite. The hours for this position are...
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Senior Branch Services Representative
2 days ago
Washington, DC, United States United States Senate Federal Credit Union Full timeMission: In the Senate Community tradition of service, we strive to improve the financial wellness of our members throughout all stages of life by integrating sustainability and security into every financial solution. Culture Competencies: S.T.R.I.V.E Maintains our members' and employees' trust by safeguarding their financial data and information. Values...
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Member Service Representative
1 week ago
Washington, United States Latitude Inc Full timeJob Title: Member Service RepresentativeJob Summary: As a Member Service Representative (MSR), you will be responsible for providing exceptional service to credit union members. You will assist members with a variety of financial transactions, inquiries, and account maintenance tasks. The ideal candidate will have excellent communication skills, a strong...
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Customer Service Representative
4 weeks ago
Port Washington, United States Port Washington State Bank Full timeLooking for a job that actually gets work-life balance? Check out Port Washington State Bank. Like you, we‘re all about that Midwestern vibe-supporting local traditions, spending time with each other, and giving back to the community. We‘ve been named a Top Workplace 14 times because we listen to our team and value their ideas, making us better at what...
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Branch Manager
3 weeks ago
Washington, United States PNC Bank Corp. Full timeManages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a dif Branch Manager, Manager, Customer Experience, Business, Benefits, Business Services, Financial
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Customer Service Representative
4 months ago
Washington, United States EagleBank Full timeOverview: We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers. EagleBank is...
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Customer Service Representative
1 month ago
Washington, United States Capital Bank Full timeDescription About Us Capital Bank N.A. is headquartered in Maryland, and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $2 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank...
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Assistant Branch Manager
1 month ago
Woodinville, Washington, United States Banner Bank Full timePlease take time to review Banner Bank's Consent & Privacy notice before applying.Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital...