Chief Operating Officer

2 months ago

Tustin, United States California Corporation Full time
Job Description:

DrBalcony, an innovative and fast-growing start-up in the civil engineering industry, is seeking a visionary and strategic Chief Operating Officer (COO) to oversee the company's day-to-day operations and ensure efficient and scalable growth. As a critical member of the executive team, the COO will be responsible for driving operational excellence, managing cross-functional teams, and implementing the company’s strategic plans to optimize performance and achieve long-term success.

The COO will work closely with the CEO and other leaders to align operational activities with business goals, enhance customer satisfaction, and ensure DrBalcony continues to deliver high-quality engineering solutions. This role is ideal for a seasoned operations leader with experience in scaling start-ups or growing companies in the civil engineering or construction sector.

Key Responsibilities:
  • Oversee daily operations and ensure smooth, efficient, and scalable processes across all departments, including engineering, project management, and customer relations.
  • Develop and implement strategies to improve operational efficiency, productivity, and profitability while maintaining high-quality standards.
  • Work closely with the CEO and executive team to define the company’s strategic direction and ensure operational alignment with business goals.
  • Lead, mentor, and manage cross-functional teams, fostering a collaborative and high-performance culture.
  • Ensure that projects are delivered on time, within scope, and meet quality standards.
  • Identify and mitigate operational risks, ensuring that the company is prepared for future challenges.
  • Drive continuous improvement initiatives across all operations, including supply chain management, project execution, and customer service.
  • Establish and track key performance indicators (KPIs) to measure operational success and identify areas for improvement.
  • Collaborate with the CFO to manage budgets, control costs, and ensure financial efficiency in operations.
  • Oversee hiring, training, and development of key personnel to build a strong and capable workforce.
  • Manage relationships with key partners, suppliers, and clients, ensuring satisfaction and operational excellence.
  • Support business development initiatives by streamlining operations to accommodate growth.
Requirements:
  • Bachelor’s degree in Business Administration, Engineering, or a related field (MBA preferred).
  • 10+ years of experience in operations or a similar leadership role, with at least 5+ years in a senior management position in the civil engineering, construction, or related industries.
  • Proven experience in scaling start-ups or rapidly growing companies.
  • Strong understanding of operational processes, project management, and supply chain management.
  • Excellent leadership skills with the ability to build, motivate, and manage cross-functional teams.
  • Strategic thinker with a track record of implementing operational strategies that drive growth and profitability.
  • Experience managing budgets, controlling costs, and ensuring financial efficiency.
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions.
  • Outstanding communication and interpersonal skills, with the ability to work collaboratively with executives, employees, and external partners.
  • Ability to thrive in a fast-paced, dynamic start-up environment.
  • Proficiency with project management and operations software.
Benefits:
  • Competitive salary and performance-based bonuses.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off (PTO) and holidays.
  • Flexible working hours and potential remote work options.
  • Opportunities for career growth and professional development in a high-growth start-up.
  • Strategic involvement in decision-making at the executive level.
  • Wellness programs and team-building activities.
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