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Medical Records
4 months ago
The hours for this position will be 8:00AM-5:00PM Monday – Friday, occasional weekends and evenings as necessary. After 90 days of employment, this position is benefits eligible for insurance, PTO, and paid holidays.
*Education/ Experience:*
· High School Diploma or equivalent
· Minimum 1 year Medicaid experience
· Preferred 1+ year experience in customer service/client facing role
· Must have valid Driver’s License and reliable means of transportation
*Job Requirements:*
· Adhere to company policies and procedures and all Federal, State, and local medical service requirements, including HIPPA Privacy & Security.
· Participate in Drug Free Workplace / E-Verify participant/ EOE
· Ability to rotate to multiple office locations as needed
· Demonstrate flexible and efficient time management
· Meet goals and objectives set forth in the key responsibilities
· Capable of adapting as business needs require
· Ability to accept feedback on work performance
· Demonstrates optimal time, attendance, and dress code
· Demonstrates a sense of urgency with regard to time-sensitive processes
· Ability to work independently without supervision
*Key Responsibilities:*
· Correspond to patient request in courteous and professional manner at all times.
· Ensures that each New Patient Packet is complete before their information is entered into the EMR platform.
· Inactivate discharged patient’s medical records at CEO’s request or approval.
· Ensures that letter of discharge or record release is provided to the patient once patient is inactive with practice.
· Scan documents and attach them to the patient’s medical records.
· Professionally addresses questions and concerns regarding patient documents from clinical and front desk staff.
· Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information at all times
· Completes, mail and fax outside physician’s patient record request within a 24 hour turn around period.
· Lock, mail or fax Guarantor record request within a 24 hour turn around period.
· Lock, mail or fax all SSI Administration, DFACS and third-party patient record request within a 10 day turn around period.
· Lock, mail, or fax “Payer” record request, within a 10 day turn around period, upon the CEO’s approval.
· Downloads all faxes daily and attaches medical information to pertinent patient record.
· Scans external records and attach to the appropriate patient record.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Education:
* High school or equivalent (Required)
Experience:
* Medical records: 1 year (Required)
* Documentation review: 1 year (Required)
License/Certification:
* Driver's License (Required)
Work Location: In person