Host/Hostess

2 weeks ago

Rancho Mirage, United States Las Casuelas Nuevas Full time

Join the team at Las Casuelas Nuevas, one of the valley's busiest restaurants

We are looking for friendly and outgoing individuals to join our Front Desk Team. Only dinner shifts are available, and previous customer service experience is preferred but not required.

If you're interested, please apply in person from Wednesday to Monday (we're closed on Tuesdays) between 11 a.m. and 4 p.m.

Position Summary:

As a Host, you'll provide warm and welcoming greetings to guests, seat them promptly, and present clean menus in a friendly and professional manner.

Essential Duties and Responsibilities

The essential functions

include, but are not limited to the following:

  • Greeting and seating guests, presenting menus to guests, informing them of special menu items
  • Treating guests in a manner to ensure their complete satisfaction
  • Taking names on a waiting list
  • Running the floor plan board
  • Observing tables and keeping track of clean, dirty, and occupied tables
  • Taking guest information and quoting wait time to guests accurately when tables are not immediately available
  • Cleaning, organizing, and stocking menus at host area
  • Answering phone and answering questions concerning the menu and restaurant
  • Take reservations, based on what is available, for guests by gathering their information
  • Interacting with guests coming in and as they leave, ensuring a positive dining experience
  • Communicate all phone calls including take out orders
  • Maintaining restrooms throughout shift
  • Performing other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
  • Excellent communication skills (verbally interacts with management, servers, team members and guests)
  • Must be able to read, write, and determine wait time based on Company's procedures
  • Must visually scan restaurant for clean, unoccupied tables
  • Strong organizational skills and ability to multi-task
  • Knowledge of workplace safety procedures

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