Field Services Engineer

1 week ago


seattle, United States Success Matcher Recruitment, LLC Full time

As a Field Service Engineer, you will be responsible for the installation, service, and preventive maintenance of our state-of-the-art medical laboratory analyzers. This role requires hands-on expertise in electronics and electro-mechanical troubleshooting, as you will be working with automated robotic systems in clinical and laboratory settings. If you have a background in medical devices and enjoy problem-solving and customer interaction, this is the perfect opportunity for you


Key Responsibilities:

  • Install, service, and perform preventive maintenance on medical laboratory analyzers (hematology, chemistry, coagulation, and more).
  • Build and maintain strong customer relationships to ensure customer satisfaction and trust.
  • Troubleshoot and resolve technical issues by collaborating with the Field Support Group.
  • Manage your vehicle inventory, including tools, parts, and other essential equipment.
  • Provide on-site training to customers on the operation and maintenance of the equipment.
  • Conduct periodic overnight travel to support client locations within the Greater Seattle area as needed.


Qualifications:

  • Required: Certificate or AAS Degree in electronics, electro-mechanics, or a related technical discipline.
  • Strong electronics and electro-mechanical troubleshooting skills.
  • Minimum 3 years’ experience as a Field Service Engineer or in a similar technical role, ideally within the medical device or medical instrumentation industry.
  • Previous experience servicing medical laboratory analyzers or other diagnostic equipment is a plus.
  • Ability to travel overnight for customer support as needed.
  • Must be fully vaccinated against COVID-19 as per company policy.


Benefits:

  • Company Vehicle: For business-related travel and servicing.
  • Laptop and Cellphone provided for job-related tasks.
  • Comprehensive Benefits:
  • Fully Paid Family Medical coverage
  • Dental & Life Insurance
  • 401(k) with company match
  • Vacation, Paid Time Off (PTO), and Paid Holidays
  • Tuition Reimbursement for continued education and professional development
  • Annual Bonus based on performance.


Why Join Us?

This is an exciting opportunity to be part of a dynamic, forward-thinking company at the forefront of medical technology. As a Field Service Engineer, you will work with cutting-edge medical laboratory equipment, solve complex technical challenges, and provide direct impact on patient care through your expertise. We offer a competitive salary, excellent benefits, and a supportive work environment that fosters growth and development.


If you’re a hands-on professional with experience in medical devices and are ready to take your career to the next level, we’d love to hear from you


Apply Today



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