Strategic Customer Success Manager — Healthcare Growth
1 week ago
A healthcare technology company is seeking a Customer Success Manager to enhance client satisfaction and drive retention in Chicago. This role involves managing key relationships, executing retention strategies, and identifying upsell opportunities among mid-sized to large clients. Candidates should have at least 5 years of B2B sales experience, ideally in the healthcare sector. This full-time position emphasizes growth and strategic planning within the telemedicine field.
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Strategic Customer Success Manager
4 weeks ago
Chicago, United States CoLab Full timeStrategic Customer Success Manager (CSM)At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our platform is the world's first Design Engagement System (DES) - a category defining product that Engineering teams use to engage in meaningful, productive design conversations, catch preventable mistakes, and get to market...
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Strategic customer success manager
2 weeks ago
Chicago, United States Writer Full timeAbout This RoleGreat writing, for everyone. It's our vision for Writer, and our customers' vision for their teams. We're looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Our Product is adopted across an organization, so we need someone who's comfortable in a complex customer...
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Manager, Customer Success
3 weeks ago
Chicago, United States Qualtrics Full timeAt Qualtrics, we create software the worlds best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a...
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Strategic Customer Success Manager
7 days ago
Chicago, United States CoLab Software Full timeStrategic Customer Success Manager (Aerospace & Defense) About CoLab At CoLab, we help engineering teams bring life-changing products to the world years sooner. Our platform is the world’s first Design Engagement System (DES) — a category-defining product that engineering teams use to engage in meaningful, productive design conversations, catch...
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Strategic customer success manager
1 week ago
Chicago, IL, United States Writer Corporation Full timeAbout this role We're looking for a Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with WRITER. We need someone who's comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across an enterprise. As our Strategic customer...
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Strategic customer success manager
20 hours ago
Chicago, IL, United States Writer Corporation Full timeAbout this role We're looking for a Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with WRITER. We need someone who's comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across an enterprise. As our Strategic customer...
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Customer Success Lead, Strategic Accounts
4 weeks ago
Chicago, United States Notable Full timeCustomer Success LeadNotable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff.We are on a mission to...
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Strategic Customer Success Manager, Enterprise
2 weeks ago
Chicago, United States GlobalRelay Full timeStrategic Customer Success Manager, EnterpriseWho we are:For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater...
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Chicago, United States Genesys Cloud Services, Inc. Full timeA leading cloud service provider is seeking a Sr. Director of Customer Success Management in Chicago to lead a team focused on customer growth and retention. The ideal candidate will have over 10 years in SaaS CSM roles and a strong background in strategic account management. This role includes responsibilities like delivering Executive Business Reviews and...
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Chicago, United States Uber Full timeAbout the Role As a Customer Success Manager (CSM), you will be responsible for driving customer success by managing all aspects of merchant operations health within existing accounts and enabling upselling opportunities to drive revenue growth. You will work closely with Enterprise Restaurant clients to understand their needs, help them achieve their goals,...