Senior Manager

1 day ago


Chicago, United States Capital One Full time
Center 1 (19052), United States of America, McLean, Virginia

Senior Manager, Product Management

Since the founding of the company, we at Capital One have believed that information and technology would transform banking. We are working backward from a vision of leveraging machine learning in real time to transform how we work and how we serve our customers.


We are looking for a Product Manager for our enterprise platforms that are at the heart of our customers financial transactions. Our platforms will enable our different businesses to offer groundbreaking products to meet our customers financial needs.

Product Management 

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

 

In this role, you’ll be expected to demonstrate proficiency in four key areas:

  • Human Centered 

    • You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product

    • You’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

  • Business Focused 

    • You’ll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful

    • You’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

  • Technology Driven

    • You’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business

    • You’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the job

  • Transformational Leadership 

    • You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams

    • You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career

We want you if you are: 

  • Intellectually Curious.

  • Communicator & Influencer.



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