Associate Technical Account Manager
4 weeks ago
About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry As an ATAM, your main role will be to provide top-notch customer support, focusing on troubleshooting and resolving software issues over phone and email across Yardi's diverse suite of products. You will have the opportunity to work with cutting-edge software solutions, gaining valuable expertise and becoming a subject matter expert in the field. Your contribution will go beyond just support - you will actively collaborate with our team to drive continuous improvements and advancements in our products, ensuring our clients receive nothing but the best and stay ahead in a competitive market. What You'll Do: Utilize your problem-solving skills to effectively troubleshoot application issues, proactively addressing challenges and finding effective solutions. Provide exceptional customer support during product implementations and software upgrades, ensuring a smooth and seamless experience. Follow up on any issues that require additional research or information from clients, ensuring thorough and timely resolution. Prepare detailed write-ups for escalated issues, documenting cases and creating comprehensive documentation for issue resolution. Foster strong relationships with customers, conducting coordinated weekly calls to facilitate setups and maintain ongoing connections. Collaborate closely with team members across the US, actively contributing to the collective success of the team. Who You Are: Bachelor's degree in Business, Finance, Math, Computer/Engineering Sciences; or a related field. A passion for numbers and strong analytical skills. High proficiency in troubleshooting and providing remote support over email and phone, effectively assisting customers. Outstanding customer service skills with a genuine desire to exceed expectations and ensure client satisfaction. Excellent attention to detail and a diligent approach to following processes, ensuring accuracy and efficiency in your work. Flexibility and the ability to adapt to changing priorities, efficiently managing tasks and projects. Ideal to have: Knowledge of accounting principles, which will enhance your understanding and ability to address client inquiries related to financial processes. SQL Server and web Server knowledge. Previous experience in technical support and application troubleshooting, providing you with a strong foundation for this role. Real Estate runs on Yardi. About Us: Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation . We've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products. We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth. Discover the Yardi Difference: Yardi is more than just a software company - we are dedicated to creating a positive impact in our communities. Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities. Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth. We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements. Join our exceptional team of ATAMs and embark on a rewarding journey where you can make a significant impact on the real estate industry. Apply now YardiCareers TeamYardi hiring All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website. EOE/Race/Gender/Disability/Vets sb
-
Associate Technical Account Manager
4 weeks ago
Austin, United States Yardi Systems, Inc. Full timeAssociate Technical Account Manager Austin, TX About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide...
-
Associate Technical Account Manager
4 weeks ago
Austin, United States Yardi Systems, Inc. Full timeAssociate Technical Account Manager Austin, TX About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide...
-
Associate Technical Account Manager
3 weeks ago
Austin, United States Yardi Systems, Inc. Full timeAssociate Technical Account Manager Austin, TX About the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry! As an ATAM, your main role will be to provide...
-
Associate Technical Account Manager
4 weeks ago
Austin, United States Yardi Systems, Inc. Full timeAbout the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry As an ATAM, your main role will be to provide top-notch customer support, focusing on...
-
Associate Technical Account Manager
3 weeks ago
Austin, United States Yardi Systems, Inc. Full timeAbout the Role: Are you a tech-savvy individual with a passion for delivering exceptional customer service? Join our dynamic Procure to Pay Team as an Associate Technical Account Manager (ATAM) and be part of the forefront of innovation in the real estate industry As an ATAM, your main role will be to provide top-notch customer support, focusing on...
-
Technical Account Manager
3 weeks ago
Austin, United States Kibo Software Inc Full timeABOUT THIS ROLE As a Technical Account Manager at Kibo, you will be the go-to technical expert for customers, guiding them through setup, troubleshooting, and optimization to ensure they get the most out of Kibo's products. You will bridge the gap be Technical Account Manager, Account Manager, Technical, Customer Experience, Manager, Commerce, Technology
-
Technical Account Manager
3 weeks ago
Austin, United States Kibo Software Inc Full timeABOUT THIS ROLE As a Technical Account Manager at Kibo, you will be the go-to technical expert for customers, guiding them through setup, troubleshooting, and optimization to ensure they get the most out of Kibo's products. You will bridge the gap be Technical Account Manager, Account Manager, Technical, Customer Experience, Manager, Commerce, Technology
-
Technical Accounting Manager
2 months ago
Austin, United States eBay Full timeAt eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass,...
-
Technical Account Manager
3 weeks ago
Austin, United States Kibo Commerce Full timeABOUT THIS ROLE As a Technical Account Manager at Kibo, you will be the go-to technical expert for customers, guiding them through setup, troubleshooting, and optimization to ensure they get the most out of Kibo's products. You will bridge the gap between the customer and internal teams, manage technical issues, and provide proactive advice to prevent future...
-
Technical Account Manager
3 weeks ago
Austin, United States Kibo Commerce Full timeABOUT THIS ROLE As a Technical Account Manager at Kibo, you will be the go-to technical expert for customers, guiding them through setup, troubleshooting, and optimization to ensure they get the most out of Kibo's products. You will bridge the gap between the customer and internal teams, manage technical issues, and provide proactive advice to prevent future...
-
Technical Account Manager
4 weeks ago
Austin, United States Vimerse InfoTech Inc Full timeRole : Technical Account Manager/Senior Client Partner Location : Jersey City NJ,Austin,TX, San Francisco,CA Job brief We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek...
-
Technical Account Manager
1 month ago
Austin, United States Vimerse InfoTech Inc Full timeRole : Technical Account Manager/Senior Client Partner Location : Jersey City NJ,Austin,TX, San Francisco,CA Job brief We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek...
-
Technical Advisor
3 weeks ago
Austin, United States SONAR Full timeWhy should I Apply: At Sonar, we're a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don't just solve symptoms of problems - we fix problems at the source - source code, to be specific. We have a dynamic culture with...
-
Technical Account Manager
4 weeks ago
Austin, United States SpyCloud Full timeTechnical Account Manager (TAM)Location: Austin, Texas Reports To: Sr Director of Customer Services Company Mission : SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud's solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and...
-
Technical Account Manager
1 month ago
Austin, United States SpyCloud Full timeTechnical Account Manager (TAM)Location: Austin, Texas Reports To: Sr Director of Customer Services Company Mission : SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud's solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and...
-
Technical Account Manager
4 weeks ago
Austin, United States SpyCloud Full timeTechnical Account Manager (TAM)Location: Austin, Texas Reports To: Sr Director of Customer Services Company Mission : SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud's solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and...
-
Austin, Texas, United States Rise Technical Full timeRise Technical Seeks Experienced Technical Project Manager">Austin – Texas (on-site)">Competitive Salary - $140,000 - $170,000 + Comprehensive Benefits Package">We are seeking a seasoned Technical Project Manager to join our team at Rise Technical in Austin, Texas. As a key member of our engineering team, you will play a crucial role in analyzing,...
-
Accounting Manager
1 month ago
Austin, United States GTN Technical Staffing Full timeOur client is in the process of Implementing Epicor Prophet 21 and is growing. Great opportunity for someone looking to move up in their career or join a company with upward growth. We are seeking an experienced Accounting Manager with expertise in Prophet 21 (P21) and strong skills in managing financial operations such as inventory management accounts...
-
Senior Consultant, Technical Account Manager
4 weeks ago
Austin, United States Showpad Full timeSenior Consultant, Technical Account ManagementAbout Showpad At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and...
-
Senior Consultant, Technical Account Manager
4 weeks ago
Austin, United States Showpad Full timeSenior Consultant, Technical Account ManagementAbout Showpad At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and...
