Current jobs related to Director of Operations - Sedona - Hyatt Vacation Ownership

  • Director of Financial Operations

    1 week ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Job Title: Assistant Director of Financial OperationsJob Summary:Gecko Hospitality is seeking an experienced Assistant Director of Financial Operations to join our team. As a key member of our financial leadership team, you will be responsible for overseeing the financial operations of our luxury resort in Sedona, AZ.Key Responsibilities:Financial Planning...

  • Director of Catering and Conference Operations

    2 weeks ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Conference Services Director to join our team at Gecko Hospitality. As a key member of our operations team, you will be responsible for overseeing the daily operations of our Catering/Conference Services department.Main ResponsibilitiesRevenue Growth: Develop and implement strategies to maximize...

  • Executive Director

    2 weeks ago

    Sedona, Arizona, United States Hoamco Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Director to join our team at HOAMCO. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our community association management company.Key ResponsibilitiesImplement Board policy and directives within the scope of the management...

  • Head of IT Operations

    3 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewCore Responsibilities: The Director of IT Operations is tasked with overseeing the seamless functioning and upkeep of all technological systems, data management, and communication channels within the organization. This role includes collaborating with the Executive Director to anticipate technological needs and enhancements aimed at optimizing...

  • Head of IT Operations

    3 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewCore Responsibilities: The Director of IT Operations is tasked with overseeing the seamless functionality and upkeep of all technological systems, data management, and communication services within the organization. This role supports the Executive Director in anticipating technological needs and enhancing existing systems to boost operational...

  • Conference Services Director

    3 weeks ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a dynamic and experienced Conference Services Director to lead our team in Sedona, Arizona. This role offers the opportunity to contribute to the success of a world-renowned luxury spa and resort known for providing exceptional guest experiences. As Conference Services Director, you will be responsible for overseeing the daily...

  • Executive Director

    1 week ago

    Sedona, Arizona, United States Hoamco Full time

    Job SummaryWe are seeking a highly skilled and experienced Executive Director to join our team at HOAMCO. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our community, ensuring that all aspects of the community are running smoothly and efficiently.Key ResponsibilitiesCommunity Management: Oversee...

  • Hotel Operations Manager

    2 days ago

    Sedona, Arizona, United States Hampton Inn Sedona Full time

    Job Title: General ManagerHampton Inn Sedona is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our management team, you will be responsible for driving hotel profitability, ensuring exceptional guest satisfaction, and developing a high-performing team.Key Responsibilities:Develop and implement...

  • Executive Director

    2 weeks ago

    Sedona, Arizona, United States MV Transportation Full time

    Job SummaryMV Transportation is seeking a highly skilled and experienced Executive Director to lead our operations and ensure the delivery of our annual business plans. As a key member of our team, you will be responsible for controlling the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in...

  • Director of Events

    2 months ago

    Sedona, United States Hilton Sedona Resort at Bell Rock Full time

    DescriptionHilton Sedona Resort at Bell Rock is a premier destination within the Hilton portfolio, Hilton Sedona Resort at Bell Rock is renowned for its breathtaking views, exceptional service, and unparalleled guest experiences. We are seeking a dynamic, highly motivated individual to join our team and lead our events department.What will I be...

  • Food and Beverage Operations Manager

    1 week ago

    Sedona, Arizona, United States Poco Diablo Resort Full time

    Job Summary:The Food and Beverage Operations Manager is responsible for assisting the Food and Beverage Director in ensuring exceptional food and beverage service while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving food and beverage sales revenues beyond...

  • Assistant Director of Finance

    2 months ago

    Sedona, United States Enchantment Group Management Company LLC Full time

    Job DescriptionJob DescriptionBasic Function: Responsible for the day-to-day operation of the Finance department. To ensure accurate and timely financial reporting and accounting processes. To develop and maintain a well-trained staff to support the overall financial wellbeing of the resort. Position reports to the Director of Finance.Core Responsibilities:...

  • Assistant Director of Finance

    4 months ago

    Sedona, United States Enchantment Group Management Company LLC Full time

    Job DescriptionJob DescriptionBasic Function: Responsible for the day-to-day operation of the Finance department. To ensure accurate and timely financial reporting and accounting processes. To develop and maintain a well-trained staff to support the overall financial wellbeing of the resort. Position reports to the Director of Finance.Core Responsibilities:...

  • Food & Beverage Director

    2 months ago

    Sedona, United States L'Auberge de Sedona Full time

    Job SummaryThe Food & Beverage Director is responsible for assuring attentive friendly courteous and efficient service in all F&B Outlets (Restaurant Room Service Lounge Market and Banquets) while maintaining adherence to budgeted payroll and overhead cost. He/she is also responsible for continually working towards improving Restaurant Room Service Lounge...

  • Director of Food and Beverage Operations

    1 week ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Job Summary:We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing the front-of-house operations of our food and beverage department, ensuring that our high standards of guest service are consistently met and exceeded.Key...

  • Executive Director

    2 weeks ago

    Sedona, Arizona, United States HOAMCO Full time

    Job SummaryWe are seeking a highly skilled and experienced General Manager to join our team at HOAMCO. The successful candidate will be responsible for executing the business plan and budget, supervising on-site personnel, and ensuring the overall success of our community.Key ResponsibilitiesImplement Board policy and directives within the scope of the...

  • IT Director

    3 weeks ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a highly skilled and experienced Director of Information Technology to lead our technology initiatives at a prestigious luxury resort in Sedona, Arizona. This unique opportunity allows you to shape the technological landscape of a world-renowned destination known for its commitment to wellness, tranquility, and adventure. You...

  • Finance Operations Manager

    3 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job OverviewPrimary Role: Oversee the daily functions of the Finance division, ensuring precise and prompt financial reporting and accounting activities. Cultivate and maintain a proficient team to uphold the financial integrity of the organization. This position reports directly to the Finance Director.Key Responsibilities: Support the leadership of all...

  • Finance Operations Leader

    3 weeks ago

    Sedona, Arizona, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a driven and experienced Assistant Director of Finance to join our team at a renowned luxury resort in Sedona, Arizona. This is an exceptional opportunity to contribute your financial expertise to a world-class establishment known for its commitment to excellence, eco-friendly practices, and unparalleled guest experiences....

  • Guest Services Director

    6 days ago

    Sedona, Arizona, United States Enchantment Resort Full time

    {"Responsibilities": "Key ResponsibilitiesAs the Guest Services Manager at Enchantment Resort, you will be responsible for overseeing all guest services areas, including Front Desk, Bell Staff, and Concierge. Your primary goal will be to ensure a high level of guest satisfaction and smooth running operations.Key responsibilities include:Overseeing and...

Director of Operations

4 months ago

Sedona, United States Hyatt Vacation Ownership Full time

This is an exempt position and will be paid on a salaried basis in accordance with state and federal law.

Education And Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

Core Work Activities

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Analyzes service issues and identifies trends. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget. Reviews reports and financial statements to determine hotel operations performance against budget. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams. Develops systems to enable employees to understand guest satisfaction results. Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing The Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Responds to and handles guest problems and complaints. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Oe1

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location. #J-18808-Ljbffr