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Web Support Lead

4 months ago

McLean, United States DMI Full time
About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

DMI, LLC is seeking a Web Support Lead 

Duties and Responsibilities:

  • Working with expert user interface (UI) designers and product managers to understand and refine the scope of incoming projects, and to ensure deliverables meet an unreasonably high-quality bar. 
  • Assisting in Agile and SAFe management.
  • Working with the engineering team to understand and respond to their needs. 
  • Defining test strategies, comprehensive understanding of system use cases. 
  • Developing test plans in line with SAFe methodologies. 
  • Implementing security changes in-line with approved baselines and NIST Special Publications and other benchmarks.
Qualifications

Education and Years of Experience:  

The Publications Web Support Lead is responsible for the management and coordination of Web Support activities. The Web Support Lead must demonstrate expert (a minimum of 5 years) experience and/or knowledge related to: 

  • Diagnosing user agent detection issues. 
  • Submitting patches that fix issues in open-source web frameworks. 
  • Creating tools to assist in understanding compatibility issues. 
  • Thinking critically about the best way to push the web forward. 
  • Becoming proficient with the current code base, multiple languages (JS, Python, C++), and development tools as well as leading the project in adopting new technologies.
  • Proposing, designing, and implementing industry-leading solutions for implementing browser-based solutions across a broad array of devices. 
  • Participating in and contributing to the planning process for new features and projects. 

Required and Desired Skills/Certifications: 

  • Excellent leadership and communication skills, with the ability to effectively lead teams and collaborate across departments.
  • Proven track record of implementing data governance frameworks and driving data-driven decision-making.
  • Experience with database management systems and information strategy development.
  • Proficiency in risk management, technology evaluation, and performance metrics establishment.
  • Ability to adapt to changing environments and drive continuous improvement initiatives.
  • 5+ years experience in web systems environments which include web application installations, upgrades and deployment of servers/systems that support/host web applications.

Additional Requirements:

Min Citizenship Status Required: US Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Remote 

#LI-MS3

Working at DMI

DMI is a diverse, prosperous, and rewarding place to work. Being part of the DMI family means we care about your wellbeing. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with several of our award-winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

  • Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel, and many other items to provide convenience.
  • Development – Annual performance management, continuing education, and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development.
  • Financial – Generous 401k matches both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee.
  • Recognition – Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgment, employee referral bonuses.
  • Wellness – Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, and several other wellness options.

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company. The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination based on their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability. DMI maintains a drug-free workplace.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.