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Sales Coordinator

4 months ago

Jacksonville, United States IQ Fiber Full time

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.
Position Summary:

The Sales Coordinator will play a crucial role in assisting the sales team to achieve their goals and deliver exceptional service to our customers across all our sales channels. You will provide sales support across several sales channels by managing the intake and distribution of leads, preparing contracts, and ensuring timely and accurate commissions structure and reporting.

Essential Duties and Responsibilities:

  • Proactively manage and update leads in our CRM to ensure accuracy and timeliness of data.
  • Distribute leads to appropriate sales channels based on strategic analysis and understanding of the business.
  • Track and calculate commissions for several sales teams.
  • Prepare and distribute comprehensive commission statements and reports to sales representatives, with strong attention to detail and understanding of our commission structure.
  • Collaborate with finance and HR to ensure accurate and timely commission payments.
  • Prepare agreements, send out for signature, and file executed contracts.
  • Transition completed agreements to the project management team and ensure that the project kickoff is scheduled.
  • Support the sales teams by coordinating event calendars and scheduling.
  • Ensure sales teams are properly equipped for sales activities.
  • Communicate effectively with internal teams and external stakeholders to ensure alignment and smooth execution of sales initiatives.
  • Oversee and maintain multi-family and HOA leads in the CRM: export leads for team feedback, ensure completeness, and re-import updated leads.
  • Export lead lists from our CRM as needed by community event managers.
Required Qualifications & Skills:
  • Minimum of 2 years of experience in a related sales operations role, 5+ years preferred
  • High level of independent judgment and decision-making abilities in daily work processes and procedures
  • Experience with Right of Entry contract language or general sales agreement contract language and structure
  • Demonstrated ability to manage multiple priorities and projects, function in a fast-paced environment and provide consistent and high-quality output
  • Familiarity with labor laws and employment standards applicable to commission-based roles
  • Advanced reporting and sales program administration skills
  • Ability to effectively adapt to new technology
  • Proven ability to be detailed and organized
  • High degree of financial acumen and accuracy
  • Ability to collaborate/partner with various teams across the organization
  • Strong project management skills
  • Excellent interpersonal, oral, written, and communication skills
  • High degree of responsiveness and understanding of sales processes and tools
  • Strong understanding of sales performance metrics
  • Excellent problem-solving and strategic analytical skills
  • Intermediate to advanced working knowledge of CRM tools, Excel, and DocuSign
  • Proficient in Microsoft 365


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.