Director of Communications

Director of Communications (250007UM) MassAbility is seeking a strategic, creative, and collaborative Director of Communications. In this role, you will lead efforts to deliver clear, consistent, and impactful messages to internal teams, providers, the disability community, and employer and business audiences. In a fast-changing federal and state landscape, the Director of Communications is responsible for delivering timely and accurate updates to staff, partners, and stakeholders. By leveraging engaging storytelling, the Director promotes the agency’s mission, boosts community involvement, and advocates for employment opportunities for individuals with disabilities. This role ensures consistent messaging across all channels, oversees impactful events, and increases awareness and understanding of the agency’s efforts throughout the state. Duties and Responsibilities Develop and implement a communication strategy aligned with agency priorities and evolving policies. Serve as a principal advisor to the Commissioner and Business Relations Director by preparing messages for providers, families, the disability community, stakeholders, and businesses, both internally and externally. Manage the development of briefings, talking points, and statistical data for the Commissioner. Ensure the timely and accurate dissemination of policy updates, program changes, and agency milestones to both internal and external audiences. Collaborate with the Business Relations Director and/or consultants to create employer and business-facing campaigns and materials that promote inclusive hiring and workplace practices. Lead strategic planning and implementation of statewide and regional events for employers, providers, and stakeholders. Foster a mission‑driven team culture by setting clear goals and supporting individual professional growth. Oversee web management, the weekly Commissioner Communications newsletter, logistical support for events, managing daily content, engagement, and analytics across social media platforms. Required Qualifications Comprehensive understanding of all aspects of marketing, coupled with excellent communication, creativity, analytical thinking, research, interpersonal, organizational, and strategic skills. Strong writing, editing, and storytelling abilities. Leadership and organizational talents with meticulous attention to detail. Event planning expertise focused on accessibility and audience diversity. Familiarity with MassAbility services to support the agency's mission. Basic knowledge of industry and occupational labor market data and the workforce development ecosystem in the Commonwealth. Commitment to advancing diversity, equity, inclusion, and accessibility in the workplace. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, Planner, and Teams. About MassAbility MassAbility provides services that break down barriers and empower people with disabilities to live life on their own terms. Our programs focus on vocational rehabilitation, community living, and disability determination for federal benefit programs. We are change agents and community builders, and we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MassAbility collaborates, problem‑solves, and innovates to bring about a better Massachusetts for everyone—one that is truly equitable, accessible, and inclusive. A criminal background check (CORI) will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit: https://www.mass.gov/hhs/cori. Minimum Entrance Requirements Applicants must have at least five (5) years of full‑time or equivalent part‑time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management, of which at least one (1) year must have been in a project management, supervisory, or managerial capacity. Equivalent substitutions are available: a certificate may substitute for one year of experience; a bachelor’s degree for two years; a graduate degree for three years; and a doctorate for four years. Job Details Agency: MassAbilityJob Type: Administrative ServicesSchedule: Full‑time, Day ShiftNumber of Openings: 1Salary: $92,644.84 – $142,610.92 per year EEO Statement An Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. For questions regarding diversity, affirmative action, or equal employment opportunity, or to request a reasonable accommodation, please contact Luciana Hayner, Diversity Officer / ADA Coordinator: luciana.m.hayner@mass.gov – 857‑398‑1891. Required Documents: Please upload both a Resume and Cover Letter for this position when applying. Contact: Executive Office of Health and Human Services Human Resources – 1 (800) 510-4122, Ext. #4. #J-18808-Ljbffr