Dental Care Ambassador
4 weeks ago
As a Patient Concierge at Hawaii Family Dental Centers, you will be the primary point of contact for patients, ensuring they receive exceptional care and service throughout their dental journey. Your role involves reviewing treatment plans, estimating copays, and scheduling follow-up appointments to maintain healthy smiles.
In this fast-paced environment, you will utilize your excellent communication skills to navigate insurance intricacies and provide accurate estimates. You will also take pride in making phone calls to remind patients about unscheduled treatments, showcasing your dedication to patient care.
Responsibilities:
- Present treatment plans and financial estimates to patients
- Complete copay verifications and submit pre-authorizations
- Offer payment plan arrangements (e.g., Care Credit, Cherry)
- Remind patients of unscheduled treatments via phone calls
Requirements:
- 6-12 months of experience in a dental office
- A sparkling personality that thrives in a dynamic setting
- Eagerness to grow and help others develop
- Desire to positively impact patients' lives
- Excellent computer skills and strong verbal communication skills
What We Offer:
- Competitive hourly wages ($18.00 - $25.00)
- Comprehensive benefits package (Medical, Drug, Vision + Dental)
- 401K with Employer Matching
- Paid Time Off and Holidays
- Opportunities for Advancement and Internal Transfers
About Us:
Hawaii Family Dental Centers is a locally owned and operated multi-specialty dental practice with 300 employees across 12 locations. Our mission is to improve the health and well-being of all people in Hawaii by providing comprehensive care and treating every patient like family.
We value building a happy, harmonious work environment where you love what you do—and our culture supports that. With room for growth and opportunities to advance in your career, you'll have the chance to explore new professional options throughout Hawaii.
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