Zoomlion | Service Manager/Service Engineer | houston, tx

1 week ago


houston, United States Zoomlion Full time

Service Manager/Service Engineer


Location: US or Canada


Key Responsibilities:


Customer Support and Technical Services

  • Provide after-sales technical support for machinery and equipment, including installation, commissioning, repair, and maintenance;
  • Respond promptly to customer after-sales requests, diagnose and resolve technical issues to ensure customer satisfaction.

Technical Training and Guidance

  • Deliver training on equipment operation, maintenance, and troubleshooting for customers and internal teams;
  • Develop training plans to enhance customers' equipment usage efficiency and technical staff's operational skills.

Problem Analysis and Improvement

  • Record and analyze equipment malfunctions, propose improvement suggestions, and communicate feedback to R&D or quality management departments;
  • Follow up on issue resolution to ensure customer problems are thoroughly addressed.


Customer Relationship Maintenance

  • Conduct regular customer visits, gather feedback, and improve service experiences;
  • Collaborate with the sales team to identify new business opportunities with existing customers.

Field Service Coordination and Management (For Manager Position)

  • Develop and oversee field service plans, ensuring tasks are completed on schedule;
  • Manage the after-sales service team, set performance goals, and enhance the team’s professional capabilities.


Requirements:


Educational Background:

  • Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, or related fields.

Work Experience:

  • A minimum of 5 years of after-sales service experience in industries such as construction machinery, agricultural machinery, mining machinery, or industrial equipment;
  • Experience in customer management is preferred (for manager position).

Skills Requirements:

  • Familiarity with the operational principles and maintenance techniques of construction, agricultural, mining, or industrial machinery;
  • Strong problem-solving and analytical skills;
  • Excellent communication and customer service skills;
  • Ability to adapt to fieldwork environments and willingness to travel as needed.


We Offer:

  • Competitive salary and performance bonuses;
  • Comprehensive career training and development opportunities;
  • A collaborative team environment with clear paths for advancement.


Join us and shape the future with a global leader in machinery and equipment



  • houston, United States Zoomlion Full time

    Service Manager/Service EngineerLocation: US or CanadaKey Responsibilities:Customer Support and Technical ServicesProvide after-sales technical support for machinery and equipment, including installation, commissioning, repair, and maintenance;Respond promptly to customer after-sales requests, diagnose and resolve technical issues to ensure customer...


  • Houston, Texas, United States Zoomlion Full time

    About the RoleWe are seeking a highly skilled Senior Machinery Maintenance Professional to join our team at Zoomlion. As a key member of our after-sales service team, you will be responsible for providing technical support and guidance to customers.Key Responsibilities:Maintenance and Technical Support: Provide expert maintenance and technical support for...


  • Houston, United States Zoomlion Full time

    Service Manager/Service EngineerLocation: US or CanadaKey Responsibilities:Customer Support and Technical ServicesProvide after-sales technical support for machinery and equipment, including installation, commissioning, repair, and maintenance;Respond promptly to customer after-sales requests, diagnose and resolve technical issues to ensure customer...


  • Houston, United States Zoomlion Full time

    Service Manager/Service EngineerLocation: US or CanadaKey Responsibilities:Customer Support and Technical ServicesProvide after-sales technical support for machinery and equipment, including installation, commissioning, repair, and maintenance;Respond promptly to customer after-sales requests, diagnose and resolve technical issues to ensure customer...


  • houston, United States Bowman Williams Full time

    As one of the fastest-growing Managed Service Providers, we proudly serve a diverse range of SMB clients, including medical practices, insurance companies, financial institutions, and nonprofits. Our service offerings span Managed Services, IT Consulting, Cybersecurity, and Cloud Solutions, providing a dynamic and rewarding work environment.We are currently...


  • houston, United States Bowman Williams Full time

    As one of the fastest-growing Managed Service Providers, we proudly serve a diverse range of SMB clients, including medical practices, insurance companies, financial institutions, and nonprofits. Our service offerings span Managed Services, IT Consulting, Cybersecurity, and Cloud Solutions, providing a dynamic and rewarding work environment.We are currently...


  • houston, United States Hotel Granduca Houston Full time

    Company Description Hotel Granduca Houston has set the standard for luxury service. 121 guestroom hotel, undergoing an exciting re-branding process with a first floor renovation is set to enter the luxury boutique market in 2025. Role DescriptionThis is a full-time, on-site role for a Front Desk Supervisor at Hotel Granduca Houston, TX. The Front Desk...


  • houston, United States Hotel Granduca Houston Full time

    Company DescriptionHotel Granduca Houston, part of Leading Hotels of the World, and a partner of Forbes Travel Guide, sets the standard for luxury service in Houston. Located in Uptown Park near the Galleria, the hotel offers 121 rooms and suites. The property is completing an incredible renovation finishing late December 2024. Role DescriptionThis is a...


  • Houston, Texas, United States Texas Quality Plumbing Full time

    Job Opportunity OverviewWe are seeking a highly skilled Home Service Technician to join our team in Houston, TX. As a Home Service Technician with Texas Quality Plumbing, you will be responsible for troubleshooting, diagnosing, and repairing piping systems in residential settings.Compensation: The estimated salary for this position is $60,000 - $80,000 per...

  • Service Engineer

    3 hours ago


    Houston, United States Crescent City Recruitment Group Full time

    As Service Engineer, you will work as part of our client's in-house service team in Houston, Texas on instrument maintenance, repair, and customer support. Your starting pay will be $26.00 to $29.60 per hour depending upon experience. The client offers full benefits, profit sharing bonuses, and a $10,000 anniversary bonus every five years. Your...


  • Houston, Texas, United States TX-STAR Speech Language Services Full time

    Job OverviewTX-STAR Speech Language Services is seeking a dedicated Part-time Physical Therapist to join our team in the Houston area.This opportunity offers a unique blend of flexibility and growth potential, making it an ideal choice for professionals looking to expand their career horizons while delivering essential services to students.


  • Houston, Texas, United States Sanmina-SCI Full time

    About the RoleWe are seeking an experienced Senior Mechanical Design Engineer to join our team in Houston, TX. As a key member of our engineering team, you will be responsible for designing and developing mechanical components and systems for our clients.


  • houston, United States Petroplan Full time

    Logistics ManagerDuration: 1 yearWork Location: Houston, TXAn oil and gas engineering firm is seeking a Logistics Manager for their inland drilling project located in Louisiana. Key Responsibilities:o Ensure timely transportation of equipment, materials, and personnel to the wellsite.o Inspect and manage incoming/outgoing shipments to/from the rig.o...


  • houston, United States ProNxt Consulting Full time

    Job descriptionAbout us: ProNxt Consulting specializes in providing agile, tailored staffing and consulting solutions designed for startups and small to medium-sized businesses. Our mission is to connect you with top-tier talent and offer strategic guidance that aligns with your unique goals. With expertise in identifying and sourcing niche skills across...

  • Service Leader

    22 hours ago


    Houston, Texas, United States CATHOLIC CHARITIES OF THE ARCHDIOCESE Full time

    Job Title: Service LeaderWe are seeking a dedicated and compassionate Service Leader to join our team at Catholic Charities of the Archdiocese in Houston, TX.About UsCatholic Charities is an equal opportunity employer that fosters a workplace free from racism, discrimination, bias, and harassment. We advocate for the vulnerable among us and provide support...


  • Houston, United States Diverse Lynx Full time

    Title: DevOps Engineer Location: Houston, TX Type: Full time/Contract Strong AWS understand and skills CI/CD implementation including integration of testing tools Git, Bitbucket, Maven, Jenkins, Sonar, JIRA Deployment tools and methodologies like AWS Blue/Green deployments Strong Terraform skills Experience with Kubernetes, containerization and orchestration...


  • Houston, Texas, United States Houston Methodist Full time

    About UsHouston Methodist is a leading healthcare organization in the Texas Medical Center, providing world-class patient care and innovative medical research.Job SummaryWe are seeking an experienced Food Service Operations Manager to join our team at Houston Methodist. As a key member of our food service department, you will be responsible for managing the...

  • RE/MAX Signature

    3 days ago


    houston, United States REMAX Signature - Houston, TX Full time

    We are seeking a full-time outgoing person with a sales or recruiting background to help us attract and meet real estate professionals who are looking for collaboration and growth. The ideal business development candidate would be outgoing, self-motivated, and excited to meet new people while continuously seeking new talent.As a real estate recruiter, you...


  • Houston, Texas, United States Sodexo Full time

    Job OverviewSodexo Energy and Resources is seeking a skilled Facilities / Engineering Operations Manager II to lead our Oil & Gas client's facilities operations in Houston, TX.Key Responsibilities:Develop and execute strategic plans for property and portfolio optimization.Lead maintenance services, ensuring adherence to client standards and performance...


  • Houston, United States VetJobs Full time

    Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...