3rd Shift Quality Care

3 weeks ago

Nassau Bay, United States Houston Methodist Full time
At Houston Methodist, the Patient Care Assistant (PCA) Specialist position is responsible for functioning as an expert and demonstrates highly competent knowledge necessary to communicate appropriately and carry out delegated nursing assistant level tasks for assigned patient populations, for providing high quality support of patient care and services. This position exercises sound judgement and executes proficient clinical skills necessary for assisting with patient-care procedures. The PCA Specialist position performs basic patient care activities of daily living (ADL's) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity and practices Patient and Family Centered Care. Other duties for this position include independently and expertly performing the duties and responsibilities of preceptor and clinical resource to PCAs, training and orienting others.
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.Provide personalized care and service by consistently demonstrating our I CARE values:Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS
  • Promotes a positive work environment that actively assists interprofessional care team to achieve optimal department results. Makes contributions to the work effort as a whole, by leading and initiating problem resolution within the work unit. Facilitates teamwork by anticipating the need for assistance and responding positively to requests for assistance.
  • Collaborates with all members of the interprofessional health care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. li>
  • Independently executes the duties and responsibilities of preceptor, serves as a clinical resource in the department, using advanced skills and competencies, guiding and mentoring colleagues through processes to provide optimal patient care. Provides structured feedback with examples.
  • Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. li>

SERVICE ESSENTIAL FUNCTIONS
  • Role models the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Documents, where applicable, care administered, diagnostic measurements, treatments, and procedures in accordance with established policies and procedures. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
  • Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. Organizes the workflow, problem-solves basic and routine matters, and manages multiple ongoing priorities, seeking guidance and assistance from preceptor, licensed nurse, or management.
  • Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care.
  • Conducts hourly rounding to ensure patient needs are met (four P's). Reports near misses and collaborates with the interprofessional health care team to improve patient safety.
  • Offers innovative solutions in performance improvement projects and shared governance activities. impacting quality and safety target, through peer-to-peer accountability, reporting near misses, and collaborating with the interprofessional team. Supports initiatives to prevent conditions such as pressure injuries, patient falls, and hospital-acquired infections.

FINANCE ESSENTIAL FUNCTIONS
  • Assists with patient and staffing needs (floats) across the service line or hospital as competencies allow. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed. li>

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Develops skills of team members and continually assists with improving skills, performance and outcomes. Fosters a positive and constructive patient care environment by engaging co-workers in learning opportunities that are valuable and in alignment with department objectives.

WORK EXPERIENCE

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