Caseworker/Counselor

Schedule: Full time Mon-Fri (9pm-5am) Night Differential and Overtime will be offered

• Assigns and supervises work tasks of staff working in all program areas of Crisis Services (Hotline, Mobile Outreach, and Stabilization Unit).
• Supervises and evaluates the job performance of the ESS clinical staff in conjunction with ESS Associate Director and Director. Provides 1-1 and group supervision to supervisees on shift.
• Provides direct services to clients in all program areas as needed.
• Make decisions on staffing levels on each shift based on safety and clinical need. Approves all leave time of clinical staff.
• Ensures ESS is responsive and sensitive to community requests for service 24 hours per day.
• Ensures that the clinical practice of staff assigned to the unit provide a balance between safety and least restrictive alternative in a residential environment (e.g., li>
• Trains staff on an ongoing basis. Orients new staff to the ESS program.
• Responds to and attempts to resolve, in a timely fashion, complaints made by clients, families, or by other service systems and brings these issues to the attention of the Associate Director and Director.
• Keeps staff informed of all policy changes and new program expectations. Participates in supervisory/management meetings.
• Shares the 24-hour shift coverage with the other team leaders to ensure that a team leader is always on duty at ESS. Starts and ends shift with the team as much as possible to ensure supervisory coverage is continuous.
• Consults and works with ESS Associate Director and Director regarding clinical issues and administrative risk management issues
• Utilize respectful, trauma-informed language in all aspects of the job.
• Creates and maintains a trauma-informed care environment that respects self-determination and the need for everyone to be treated with dignity and respect.
• Promotes and supports Trauma Informed Care implementation and initiatives within the organization.
• Uses the Trauma Informed Care approach to work collaboratively with clients and other team members (internal and external) to help support clients in their treatment and recovery.
• Must be able to react to change and stress productively and to handle other related tasks as assigned.
• Assumes additional responsibilities and performs special projects as needed or directed

We offer an excellent benefit package including several options for health insurance, short and long-term disability insurance, generous PTO and paid holidays, and free supervision towards independent licensure. We also provide CEUs to employees free of charge through our online training platform. We utilize a Trauma Informed Care approach

Qualifications:

Required: Masters or higher in Counseling Psychology or Related Field

Required: Masters or higher in Social Work or Related Field

Licenses & Certifications: Clinical Prof. Counselor, LISW Supervisor, LPCC Supervisor, Independent Social Worker

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