AI Solutions Architect for CCaaS

2 weeks ago


Town of Florida, United States Genesys Full time

A leading technology company is hiring an AI Solutions Architect in New York to design and deliver AI-driven contact center solutions. The role requires deep expertise in CCaaS solutions and AI technologies, focusing on enhancing customer engagement and operational efficiency. Candidates should have 6+ years in the contact center industry and 3+ years in a technical customer-facing role. A market-competitive salary between $128,400 and $238,600 is offered along with various benefits.
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