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Assoc Director of Operations

4 months ago

Pinehurst, United States Pinehurst Medical Full time

Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

What will you do as a PMC

Associate Director of Operations:

As a PMC Associate Director of Operations you will serve as an essential part of the patient's experience by providing practice leadership, supervision, scheduling, and daily management of your assigned practice. While ensuring a smooth and efficient operation of the practice to include, but not limited to, hiring and training staff, working with the physicians on a daily basis, monitoring and controlling costs, assuring accurate and timely charge capture and edit/error work queue resolution, and overseeing staff productivity.

A day in the life of a PMC Associate Director of Operations

may include: Provides leadership and direction to the Practice Manager/Supervisors for the day-to-day operations of the clinics, problems related to staffing, utilization of facilities, equipment, and supplies. Solicits input from staff on program development and problem-solving. Analyze department(s) financials/trending to identify and implement cost-effective operations Reviews and implements section(s) operating policies and procedures in accordance with the policies and procedures of the organization and the requirement of outside regulatory agencies. Ensures that the clinic operates in support of the mission, values, and philosophies of the organization. Ensures clinic compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies. Initiates changes as appropriate. Ensures that open, professional communication is maintained with providers and staff on a routine basis. Involves providers on issues that affect the clinic as appropriate. Oversees the management of provider, staff, and patient relations, addressing complaints and resolving problems. Develops and administer a staffing plan with the assistance of practice managers/supervisors that will allow the clinic to operate in an efficient, cost-effective manner. Participates in the development and implementation of clinic departmental policies and procedures. Establishes staffing performance standards of quality and productivity. Provides ongoing feedback to staff regarding the status of these goals and provides direction in resolving variances. Provides guidance to supervisors and practice managers on issues regarding staff selection, compensation, corrective action, and grievances. Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional clinic atmosphere. Participates in professional development activities to remain current with healthcare trends and practices. Conducts office meetings on a regular basis and encourages staff participation. Prepares reports and manages assigned projects. Coordinate operational projects as determined by Director Functions as a front-line administrative member as needed. Participates in committees as assigned. Other duties as assigned

What we can offer

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits click here

Benefits Information

Required Qualifications Bachelor's degree in health, Business Administration, Nursing, or a related field or an Associate's Degree with five (5) or more years as a practice manager required. MHA or MBA, or Masters in a relevant field is required.

Preferred Qualifications Five (5) plus years' experience leading multisite physician practices high desired. Experience with MIPS and APM's high desired.

Shift:

Day Shift (Monday through Friday) no weekends or holidays Pay Type:

Hourly (Non-Exempt)

The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr