Lead Regional Support Analyst TX

2 weeks ago

Roanoke, United States Fidelity TalentSource LLC Full time



Apply promptly A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Job Description:

As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and reporting project status, and interpersonal skills. experienced in working with virtual teams, spanning multiple time zones. We are a highly motivated group of skilled Project Implementors that bring to our firm a team of excellence to meet all challenges presented.


The Expertise You Have and The Skills You Bring

  • BA/BS (technology related discipline is a plus) or equivalent.

  • Project Management certification (e.g. PMP) is a plus.

  • 5+ years managing technology projects, preferably in the Financial Services industry.

  • Strong interpersonal and influencing skills.

  • Comfortable with, and experience of, running technical projects.

  • Outstanding project management skills, with experience managing multiple projects.

  • Ability to work independently and in a team environment, to deal with constant change, and to participate in continual processes of improvement.

  • Experience working in an enterprise AD environment.

  • Experience installing software, patches, software updates on desktops and laptops.

  • An understanding of TCP/IP communications protocol.

  • Knowledge of Low voltage telecommunications technologies.

  • An understanding of Cisco IOS system administration a plus.

  • An understanding of Phone systems a plus.

  • An understanding of Scrum a plus.

  • Under minimal supervision, coordinate project schedules and assignments for multiple projects.

  • Oversee the health and success of Remote Offices programs/ projects small to large.

  • Creating and maintaining project plans to track projects and maintenance items.

  • Run regular meetings with the team to review and prioritize maintenance items.

  • Manage project scope effectively.

  • Provide regular formal and informal updates to both technology and business management.

  • Partner with sponsors within the technology and business units, effectively managing positive relationships and open communication.

  • Collaborate with partners/vendors to define project schedules, assumptions and dependencies, issue resolution, and risk management.

  • Maintain status of the project by proactively monitoring the activities of team members and leads.

  • Communicate project plan information, objectives and deliverables to the team.

  • Provide guidance and training to enable other project team members to meet/exceed expectations.

  • Research innovative software and hardware solutions to improve management and maintenance of the environment, present to manager and team members these ideas and solutions.

  • Troubleshooting Win 10-11 based desktop and laptop computers, OS X based laptops, iOS tablets, phones and desktop peripherals including printers, headsets, displays, etc.

  • The hours for this position will be flexible to cover planned or unplanned events which may include nights and or weekends.



Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@fmr.com.

  • Lead Regional Support Analyst TX

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Job Description:As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc....

  • Lead Regional Support Analyst

    3 weeks ago

    roanoke, United States Fidelity Investments Full time

    Job Description:As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    3 weeks ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    6 days ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    1 week ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    1 day ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    2 weeks ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    4 days ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    52 minutes ago

    Roanoke, United States SimplyApply Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Fidelity Investments | Lead Regional Support Analyst | roanoke, tx

    7 days ago

    roanoke, United States Fidelity Investments Full time

    Job Description:As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Regional Support Analyst

    1 week ago

    Roanoke, Texas, United States Fidelity Investments Full time

    Job Description:As a Lead Regional Support Analyst, you will be responsible for overseeing project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining...

  • Cybersecurity Analyst TX

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    CYBERSECURITY ANALYSTNot sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments.! We are currently sourcing for a Cybersecurity Fraud Analyst to work in Westlake,...

  • Lead Regional Support Analyst

    5 days ago

    Roanoke, TX, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Lead Regional Support Analyst

    13 hours ago

    Roanoke, TX, United States Fidelity Investments Full time

    Job Description: As a Lead Regional Support Analyst, you will be responsible for project management in the Investor Center/Remote Office space, including technology rollouts, new site openings, remodeling, or relocation of Investor Centers, etc. The qualified candidate is proficient in project planning, establishing milestones / schedules, maintaining and...

  • Fraud Surveillance Analyst TX

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Fraud Surveillance Analyst to work Hybrid at our Westlake, TX; Merrimack, NH; or Covington, KY facility.Please make an application promptly if you are a good match for this role due to high levels of interest.As a...

  • Analyst, Financial Crimes Surveillance TX

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Analyst, Financial Crimes Surveillance to work Hybrid at our Westlake, TX facility.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.The...

  • Associate Compliance Analyst TX

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Associate Compliance Analyst to work in Boston, MA or Westlake, TX!This is an...

  • Business Systems Analyst

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    If your skills, experience, and qualifications match those in this job overview, do not delay your application.Business Systems Analyst (Salesforce)Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!The...

  • Business Systems Analyst

    2 weeks ago

    Roanoke, United States Fidelity TalentSource LLC Full time

    If your skills, experience, and qualifications match those in this job overview, do not delay your application.Business Systems Analyst (Salesforce)Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Systems Analyst (Salesforce) to work in Westlake, TX!The...

  • Behavior Analyst

    3 days ago

    Roanoke, United States VIA Centers for Neurodevelopment Full time

    Job SummaryWe are seeking a highly skilled Behavior Analyst to lead our educational services team at VIA Centers for Neurodevelopment. This is a full-time position that involves working with individuals who may exhibit challenging behavior and participating in community-based activities.About the RoleThe successful candidate will have a Master's degree in...