Technical Support Engineer
1 month ago
Job Title: Support Engineer II
Location-Type: Hybrid in Atlanta GA (3 days/week onsite)
Start Date Is: ASAP
Duration: 1+ year long contract
Compensation Range: $30-40/hr W2
Job Description:
- Monitor production systems for performance, addressing failures or critical issues promptly.
- Maintain and develop knowledge resources (processes, procedures, troubleshooting guides).
- Collaborate with teams to document production configurations and set operational standards.
- Analyze and manage the ticket queue, identifying trends for problem investigations.
- Research and recommend new technologies to improve operational performance.
- Support scheduled installations, upgrades, and maintenance.
- Provide on-call support as needed.
Must-Have Skills / Requirements:
- 2+ years of experience in a media or internet technology operations environment, particularly in Linux/Unix production support.
- Strong experience in Internet application support within open-source platforms.
- Technical expertise in server administration, user authentication, configuration management, and networking.
- Advanced knowledge of cloud technologies and container-based environments (Kubernetes, Docker).
- Experience with monitoring tools (e.g., Zenoss, Nagios, DataDog).
- Familiarity with configuration management and automation tools (e.g., Chef, Puppet).
- Willingness to participate in on-call duties.
Nice to Have Skills / Preferred Requirements:
- Experience with web/systems programming languages (e.g., Python, PHP, Ruby).
- Familiarity with tools like ServiceNow, PagerDuty, JIRA, and Confluence.
- Understanding of video encoding and streaming technologies.
Soft Skills:
- Strong communication skills for interacting with technical and non-technical users.
- Excellent collaboration and customer service orientation.
- Ability to thrive in a fast-paced, dynamic environment.
- Detail-oriented with a focus on processes.
-
Technical Support Specialist
6 days ago
Atlanta, Georgia, United States Ranger Technical Resources Full timeJob OverviewRanger Technical Resources is seeking a highly skilled Senior Analyst/Tech Support professional to join their team. As a key member of the organization, you will be responsible for providing exceptional customer service and technical assistance in resolving complex network and infrastructure issues.Primary ResponsibilitiesProvide timely and...
-
Technical Support Engineer
2 months ago
atlanta, United States Mondo Full timeJob Title: Support Engineer IILocation-Type: Hybrid in Atlanta GA (3 days/week onsite)Start Date Is: ASAPDuration: 1+ year long contractCompensation Range: $30-40/hr W2Job Description:Monitor production systems for performance, addressing failures or critical issues promptly.Maintain and develop knowledge resources (processes, procedures, troubleshooting...
-
Technical Support Engineer
2 months ago
Atlanta, United States Mondo Full timeJob Title: Support Engineer IILocation-Type: Hybrid in Atlanta GA (3 days/week onsite)Start Date Is: ASAPDuration: 1+ year long contractCompensation Range: $30-40/hr W2Job Description:Monitor production systems for performance, addressing failures or critical issues promptly.Maintain and develop knowledge resources (processes, procedures, troubleshooting...
-
Technical Support Specialist
5 days ago
Atlanta, Georgia, United States Motion Recruitment Full timeJob Opportunity:A leading company in the construction machinery industry is seeking a Bi-Lingual Helpdesk Engineer to join their local office in Smyrna, GA. As a key member of their IT department, you will provide technical support to clients and ensure the smooth operation of their software products.Responsibilities:• Provide hardware and software support...
-
Field Service Engineer
5 days ago
Atlanta, Georgia, United States Putzmeister Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer - Technical Support Specialist to join our team at Putzmeister. This role involves providing technical support to customers in the field, troubleshooting equipment problems, and performing repairs.About the JobThe ideal candidate will have excellent communication skills, 5-10 years of...
-
Support Engineering
3 weeks ago
Atlanta, United States Hire Velocity Full timeOverview Support Engineering Atlanta, Georgia - USA Our client is looking to add a Support Engineering team member who will provide stellar escalated engineering support and customer services to their team. The Support Engineer will support both the software applications and hardware. You will understand the business impact of incoming tickets and will...
-
Technical Support Manager
2 months ago
atlanta, United States Christy Media Solutions Full timeAre you ready to take your next steps in a leading manufacturer and provider of video networking and AV technology solutions in a key managerial role? As the Technical Support Manager, you will lead a team of technical support engineers overseeing cutting-edge and market leading mission-critical technology for control room and enterprise markets, whilst...
-
Technical Support Manager
2 months ago
atlanta, United States Christy Media Solutions Full timeAre you ready to take your next steps in a leading manufacturer and provider of video networking and AV technology solutions in a key managerial role? As the Technical Support Manager, you will lead a team of technical support engineers overseeing cutting-edge and market leading mission-critical technology for control room and enterprise markets, whilst...
-
Technical Support Manager
2 months ago
Atlanta, United States Christy Media Solutions Full timeAre you ready to take your next steps in a leading manufacturer and provider of video networking and AV technology solutions in a key managerial role? As the Technical Support Manager, you will lead a team of technical support engineers overseeing cutting-edge and market leading mission-critical technology for control room and enterprise markets, whilst...
-
Technical Support Specialist
6 days ago
Atlanta, Georgia, United States LaSalle Network Full timeLaSalle Network is a leading provider of managed IT Services, partnering with clients to deliver exceptional technical support. We are seeking an experienced Technical Support Specialist to join our team on a long-term basis.This role offers the opportunity to develop and implement standard operating procedures for our Level 2 Help Desk Team, requiring a...
-
Technical Support Specialist
7 days ago
Atlanta, Georgia, United States Tek Experts Full timeOverviewWe're seeking a highly skilled Technical Support Engineer to provide top-notch technical assistance to our clients, focusing on cloud infrastructure solutions. As part of an experienced team, you'll resolve complex technical issues for medium and large enterprises.Delivering Expert Solutions with Purpose.Tek Experts is a tech services company...
-
Technical Construction Support Specialist
3 days ago
Atlanta, Georgia, United States Southeastern Engineering, Inc. Full timeJob OverviewSoutheastern Engineering, Inc. is seeking a highly skilled Technical Construction Support Specialist to join our team.Estimated Salary: $45,000 - $60,000 per yearResponsibilitiesThis role will support higher level inspectors and engineers on assignments relating to highway and bridge construction inspection. Key responsibilities...
-
Technical Implementation Engineer
2 months ago
atlanta, United States SUNMI Full timeAbout SUNMISUNMI is leading the move to Android for business digitization solutions through attractive business IoT devices and End-to-End platform. Focusing on R&D and innovation, SUNMI product lines including Payment and Mobile Terminals, POS, Kiosks among others are recognized by customers for design, quality and well performance.SUNMI's products and...
-
Technical Systems Support Specialist
5 days ago
Atlanta, Georgia, United States Truist Inc Full timeJob SummaryWe are seeking a skilled Technical Systems Support Specialist to join our team as a Site Reliability Engineer. This role is responsible for providing day-to-day support for business-critical systems, ensuring operational stability, and quickly resolving incidents.
-
Senior Commissioning Mechanical Engineer
1 month ago
Atlanta, United States FST Technical Services Full timeFST Technical Services are experiencing an exciting period of growth and are continuing to be a trailblazer in the industry while holding true to our core values: innovation, safety, service, accountability, fellowship and expertise. Our success is a direct reflection of the talent and dedication of our extraordinary team. We are looking for motivated people...
-
Technical Analyst
4 weeks ago
atlanta, United States Ranger Technical Resources Full timeTech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...
-
Technical Analyst
2 months ago
atlanta, United States Ranger Technical Resources Full timeTech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...
-
Technical Analyst
6 months ago
Atlanta, United States Ranger Technical Resources Full timeTech Support AnalystPosition Summary:Our partner, a pioneering global information and insights company that establishes trust in global commerce while leading the industry in the realm of data, is looking to add a Senior Analyst/Tech support to their team. In this role, you will be the primary point of contact with customers, ensuring timely resolution of...
-
Electrical Design Engineer V
7 days ago
Atlanta, United States LAUNCH Technical Workforce Solutions Full timeElectrical Design Engineer LAUNCH Technical Workforce Solutions is seeking a Electrical Design Engineer for an opportunity in Atlanta, GA for our client, a Major Air Line. Responsibilities: Technical oversight of hardware developments at third-party suppliers. Technical oversight of collateral engineering activities at third party suppliers including...
-
Senior Electrical Systems Design Engineer
5 days ago
Atlanta, Georgia, United States LAUNCH Technical Workforce Solutions Full timeElectrical Design Engineer Opportunity in Atlanta, GAWe are seeking an experienced Senior Electrical Systems Design Engineer for a challenging opportunity with our client, a major airline, based in Atlanta, GA.About the RoleThis is a senior-level position that requires a high level of technical expertise and experience in electrical design engineering. The...