Account Manager

1 month ago

Washington, United States Gelberg Signs Full time
About Gelberg Signs

Gelberg Signs is a full service sign company. We design, fabricate, install and service all sign types. We've been in business since 1941 and we are the areas largest sign manufacturer. We handle any size project from stadiums, arenas, hotels, shopping centers and office buildings to smaller projects for individual business owners, office tenants and retailers.

Why Work Here?

Gelberg Signs has been delivering iconic sign projects across the DMV area for over 80 years with a deep commitment to helping our clients leave a lasting impression. Working with us offers a unique and rewarding experience for individuals seeking a dynamic and fulfilling career in the sign manufacturing industry. Employees enjoy a collaborative team environment where they feel challenged and supported to learn, develop, and strive for excellence on every project.

Gelberg Signs is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and value the unique contributions of individuals from all backgrounds. We welcome applications from qualified individuals of all backgrounds and experiences.

Compensation & Benefits

Salaried position with annual discretionary bonus.

Two (2) weeks vacation annually, seven (7) personal days annually, employer contributions to health, dental, and vision insurance, and employer 401K match and profit sharing.

Job Description

The Account Manager is responsible for driving sales of custom signage solutions and ensuring exceptional customer satisfaction. The Account Manager is responsible for communicating the client's vision to the other departments and properly setting client expectations until the client's project is formally transitioned to the Project Management team. The Account Manager ensures all project details are properly recorded, documented, communicated to ensure a successful prospect to client transition. They are also responsible for kicking off the Design and Permitting process, as applicable. The ideal candidate will have a proven track record in sales, excellent communication skills, and a strong ability to build relationships.

Role Responsibilities

  • Develop and maintain strong relationships with existing and new clients.
  • Act as the primary point of contact for prospective clients and inquiries regarding custom sign projects.
  • Understand client needs and offer appropriate signage solutions to meet their requirements.
  • Prepare and provide fully documented custom sign packages agreed upon with the client to the rest of the departments.
  • Negotiate contracts and close sales deals to achieve sales targets.
  • Collaborate closely with all departments to ensure accurate quoting of custom signage projects and that client expectations have been properly set regarding lead times for the delivery of their signage project.
  • Monitor industry trends and competitor activities to identify opportunities for business growth.
  • Provide regular reports on sales activities, including pipeline status.
  • Provide inter-department feedback based on customer needs and market demand.
Qualifications

3+ years sales experience. Construction industry, manufacturing, and/or sign industry experience preferred.
  • Lift 50 lbs
  • Sit for prolonged periods of time
  • Stand for prolonged periods of time
  • Reach, push, pull, bend, squat
  • Drive (have valid driver's license)
  • Ascend ladders, scaffolds, and stairs
  • Read blueprints and construction drawings
  • Work outdoors in cold or hot weather
  • Wear personal protective equipment, when required (e.g. safety glasses, hard hats)
  • Work in loud environments

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