Help Desk Technician
1 week ago
We are seeking a skilled Helpdesk Technician to provide technical support and assistance in setting up Cisco phones and office workstations. The ideal candidate will have experience in configuring and troubleshooting hardware and software, ensuring smooth and efficient operations within the office environment.
Key Responsibilities:
- Cisco Phone Setup: Configure and install Cisco phones, including setting up directory numbers and voicemail using Cisco Unified Call Manager and Cisco Unity Connection. Workstation Setup: Install, configure, and maintain office workstations, including hardware and software components.
- Technical Support: Provide front-line support for hardware and software issues, responding to queries via phone, email, or in person.
- Troubleshooting: Diagnose and resolve technical problems related to computer systems, LAN/WAN networks, and other office equipment.
- User Training: Train end-users on the proper use of hardware and software, including new technologies and best practices.
- Documentation: Maintain accurate records of configurations, installations, and troubleshooting activities.
- Inventory Management: Track and manage IT assets, ensuring all equipment is accounted for and up to date.
REQUIRED SKILLS AND EXPERIENCE
- 1+ years of experience in IT
- Ability to work 100% onsite Experience setting up computers, monitors, and work stations
Compensation:
$18/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
-
Help Desk Technician
1 month ago
houston, United States Primary Services Full timeBe part of a team that is redefining the future of energy management. Work in a state-of-the-art command center, enjoy a range of benefits and play a key role in optimizing solar energy systems across the country.Primary Services is actively recruiting for a Help Desk Technician to support our prestigious client, a leader in solar energy solutions, battery...
-
Help Desk Technician
1 month ago
houston, United States Primary Services Full timeBe part of a team that is redefining the future of energy management. Work in a state-of-the-art command center, enjoy a range of benefits and play a key role in optimizing solar energy systems across the country.Primary Services is actively recruiting for a Help Desk Technician to support our prestigious client, a leader in solar energy solutions, battery...
-
Help Desk Technician
1 month ago
Houston, United States Primary Services Full timeBe part of a team that is redefining the future of energy management. Work in a state-of-the-art command center, enjoy a range of benefits and play a key role in optimizing solar energy systems across the country.Primary Services is actively recruiting for a Help Desk Technician to support our prestigious client, a leader in solar energy solutions, battery...
-
Help Desk Technician II
4 weeks ago
Houston, Texas, United States Town of Prosper, TX Full timeJob Summary:The Town of Prosper is seeking a skilled Help Desk Technician II to provide high-quality customer service and technical support to its employees. The ideal candidate will have a strong background in Information Technology, specifically in a user support capacity, and excellent communication skills.Responsibilities:• Provide second-level help...
-
IT Help Desk
3 days ago
Houston, United States Employer Flexible Full timeIT Help Desk (Junior to Mid-Level) Employment Type: Full-Time Location: Houston, Texas (Hybrid Workforce, in Office Tuesday-Thursday) About Employer Flexible: Employer Flexible is a professional employer organization (PEO) dedicated to providing exceptional outsourced business solutions. We enable our clients to focus on core aspects such as revenue,...
-
Help Desk Technician
2 days ago
Houston, United States Unavailable Full timeOverview ABOUT THE COMPANY: At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success: Stability: All decisions made are measured in years, not quarters. Flexibility: Employees are encouraged to seek creative steel solutions and services that...
-
Help Desk Specialist
2 months ago
Houston, United States Creative Financial Staffing Full timeHelp Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level of...
-
IT - Help Desk
49 minutes ago
Houston, United States St. Joseph's Medical Center Full timePOSITION SUMMARY: Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations/adds, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. Level 1 tech gathers and...
-
Help Desk Support Specialist
4 weeks ago
Houston, Texas, United States Siddons Martin Emergency Group, LLC Full timeJob SummaryThe Help Desk Analyst role at Siddons Martin Emergency Group, LLC is responsible for ensuring proper computer operation for end users to accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end users' help requests.Key ResponsibilitiesAnswer, evaluate, and prioritize incoming requests for assistance...
-
Help Desk Specialist TX
2 days ago
houston, United States Creative Financial Staffing Full timeHelp Desk Specialist Why join this organization as a Help Desk Specialist? Competitive Compensation Lots of federal holidays. Great team and company culture! Overview of the Help Desk Specialist Role: Answer user questions about computer systems and software Troubleshoot computer problems and provide solutions Escalate complex issues to the next level of...
-
Help Desk Associate
3 days ago
Houston, United States Pappas Restaurants Full timeDescription: The Help Desk Associate provides phone support to restaurant personnel on computer related issues and systems. The Help Desk Associate troubleshoots problems and determines a solution based on past issues and experience. They work with second-level technical support on new or recurring problems to provide a solution, document and track all...
-
Help Desk Associate
2 weeks ago
Houston, United States Trusted Workforce Solutions Full timeJob DescriptionWe are seeking a highly motivated and customeroriented Help Desk Professional to join our team. The ideal candidate will have a strong understanding of IT support principles and a passion for resolving technical issues.Responsibilities:Provide firstlevel technical support to endusers via phone email and inpersonTroubleshoot and resolve a...
-
Help Desk Analyst
3 days ago
Houston, United States AMSYS Innovative Solutions Full timeSummary: We are seeking a dedicated and skilled Help Desk Analyst to join our dynamic IT support team. The ideal candidate will be the first point of contact for technical support, providing exceptional customer service while resolving issues related to hardware, software, and network connectivity. This role requires strong analytical skills and the...
-
Help Desk Analyst
1 month ago
houston, United States Serigor Inc Full timeJob Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues.Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary.Able to clearly...
-
Help Desk Analyst
2 months ago
Houston, United States Serigor Inc Full timeJob Title: Help Desk AnalystLocation: Houston, TXDuration: 12 Month (Contract)Job Description:ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues.Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary.Able to clearly...
-
Help Desk Analyst
2 months ago
Houston, United States Serigor Inc Full timeJob Title: Help Desk Analyst Location: Houston, TX Duration: 12 Month (Contract) Job Description: ESSENTIAL SKILLS REQUIRED: Acts as first line of communication and support for all software, hardware, and telephone related issues. Experience in troubleshooting computer / system issues or escalating to appropriate IT staff when necessary. Able to clearly...
-
Help Desk Analyst II
1 week ago
Houston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Help Desk Analyst II in Houston, Texas. This role will be pivotal in our IT department, focusing on supporting end users both within the United States and internationally. The Help Desk Analyst II will be responsible for setting up new users, troubleshooting...
-
Help Desk Analyst II
2 days ago
Houston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Help Desk Analyst II in Houston, Texas. This role will be pivotal in our IT department, focusing on supporting end users both within the United States and internationally. The Help Desk Analyst II will be responsible for setting up new users, troubleshooting...
-
Help Desk Technician
2 weeks ago
Houston, United States Insight Global Full timeOur client is seeking a Level 1 Helpdesk Technician with at least 1 year of experience in IT. The successful candidate will be responsible for setting up workstations, computers, and Cisco phones, providing essential technical support to users.Key Responsibilities:Set up and configure workstations, computers, and Cisco phones.Provide first-level technical...
-
Help Desk Technician
2 weeks ago
Houston, United States Insight Global Full timeRequired Skills and Experience *-1+ years of experience in IT-Ability to work 100% onsite-Experience setting up computers, monitors, and workstationsNice to Have Skills and ExperienceExperience setting up Cisco phones (VOIP)CompTIA A+ certifiedJob Description *We are seeking a skilled Helpdesk Technician to provide technical support and assistance in setting...