Customer Support Specialist

1 week ago

Lafayette, United States Planet Pharma Full time

4-month initial contract

Duties:

-Responsible for working with the commercial team to support processing orders in a timely and accurate manner.

-Update and maintain sales data and information within the appropriate software systems

-Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers, both internal and external.

-Contribute to the development of the ordering process to ensure an excellent customer experience.

-Develop basic product knowledge and a strong understanding of the shipping requirements by building a strong relationship with shipping and logistics.

-Follow the procedures set down in the SOP's for accurate and timely entry of all orders.

-Work as part of a team and adopt a flexible approach to increase and maintain the quality of service.

-Undertakes relevant project work and additional responsibilities as appropriate and agreed with the Head of Customer Services.

Skills:

-Previous experience within a customer service role with proven ability to prioritize effectively.

-Previous experience working within the life science industry highly desirable, but not required.

-Outstanding listening, verbal and written communication skills required.

-Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint) required.

Excellent analytical, problem solving and interpersonal skills, with the ability to communicate in a cross-functional, cross-country team environment.

-Experience working with a customer relationship management system desirable.

Precision and attention to details essential.

  • Customer Support Specialist I

    2 weeks ago

    Lafayette, United States Axelon Full time

    Job Title: Customer Support Specialist (Hybrid) Location: Lafayette, CO Pay: 21/hour Responsibilities: Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems. Deliver exceptional customer experiences in a timely...

  • Customer Support Specialist I

    4 days ago

    Lafayette, United States Axelon Services Corporation Full time

    Job Title: Customer Support Specialist (Onsite) Location: Lafayette, CO Pay: 21/hour Responsibilities: Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems. Deliver exceptional customer...

  • Customer Support Specialist I

    2 weeks ago

    Lafayette, United States Axelon Full time

    Job Title: Customer Support Specialist (Hybrid) Location: Lafayette, CO Pay: 21/hour Responsibilities: Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems. Deliver exceptional customer experiences in a timely...

  • Customer Support Specialist I

    2 weeks ago

    Lafayette, United States Axelon Full time

    Job Title: Customer Support Specialist (Onsite) Location: Lafayette, CO Pay: 21/hour Responsibilities: Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems. Deliver exceptional customer experiences in a timely...

  • Customer Support Specialist I

    4 weeks ago

    Lafayette, United States Axelon Services Corporation Full time

    Job Title: Customer Support Specialist (Onsite)Location: Lafayette, COPay: 21/hourResponsibilities: Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems. Deliver exceptional customer experiences in a timely manner...

  • Customer Support Specialist I

    3 weeks ago

    Lafayette, United States Axelon Full time

    Job Title: Customer Support Specialist (Onsite) Location: Lafayette, CO Pay: 21/hour Responsibilities: Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems. Deliver exceptional customer experiences in a timely...

  • Customer Support Specialist

    2 weeks ago

    Lafayette, United States Planet Pharma Full time

    4-month initial contractDuties: -Responsible for working with the commercial team to support processing orders in a timely and accurate manner.-Update and maintain sales data and information within the appropriate software systems-Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers,...

  • Customer Support Specialist

    3 weeks ago

    Lafayette, United States Planet Pharma Full time

    4-month initial contractDuties: -Responsible for working with the commercial team to support processing orders in a timely and accurate manner.-Update and maintain sales data and information within the appropriate software systems-Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers,...

  • Customer Support Specialist

    2 weeks ago

    Lafayette, United States Planet Pharma Full time

    4-month initial contractDuties: -Responsible for working with the commercial team to support processing orders in a timely and accurate manner.-Update and maintain sales data and information within the appropriate software systems-Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers,...

  • Customer Support Specialist

    2 weeks ago

    Lafayette, United States Planet Pharma Full time

    4-Month Contract $21/Hour Required Skills: EXCELSOPCUSTOMER RELATIONSHIP MANAGEMENTMICROSOFT OFFICEAdditional Skills:LOGISTICSLIFE SCIENCERETAIL SALESPROBLEM SOLVINGMICROSOFT POWERPOINTORDERINGCUSTOMER SERVICE ORIENTEDDuties: Responsible for working with the commercial team to support processing orders in a timely and accurate manner.Update and maintain...

  • Customer Support Specialist

    3 weeks ago

    Lafayette, United States Planet Pharma Full time

    4-Month Contract $21/Hour Required Skills: EXCELSOPCUSTOMER RELATIONSHIP MANAGEMENTMICROSOFT OFFICEAdditional Skills:LOGISTICSLIFE SCIENCERETAIL SALESPROBLEM SOLVINGMICROSOFT POWERPOINTORDERINGCUSTOMER SERVICE ORIENTEDDuties: Responsible for working with the commercial team to support processing orders in a timely and accurate manner.Update and maintain...

  • Technical Support Specialist

    4 weeks ago

    Lafayette, Indiana, United States Purdue University Full time

    **Customer Support Role**We are seeking a highly motivated and detail-oriented individual to join our team as a Technical Support Specialist. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to students, staff, and faculty members at Purdue IT Learning Spaces.**Key Responsibilities:**Provide technical...

  • Healthcare Professional

    4 weeks ago

    Lafayette, Indiana, United States HealthCare Support Full time

    Hospice Care Specialist OpportunityHealthCare Support is seeking a skilled RN Hospice to provide compassionate care to patients in need. As a Hospice Care Specialist, you will work closely with our team to deliver high-quality patient care and support.Benefits of this Opportunity:Immediate enrollment in Health InsuranceDental InsuranceEmployee Assistance...

  • Customer Service Specialist

    1 month ago

    Lafayette, United States Tides Medical Full time

    Job Type Full-time Description Why Tides Medical? Joining Tides Medical means being a part of a health care team who is passionate about serving others, values integrity and quality, and excellent customer relationships. We are a service company with a portfolio of great technology - not the other way around. Purpose of Position Under the leadership of the...

  • Customer Support Specialist I

    3 weeks ago

    Lafayette, United States Integrated Resources Full time

    PR Range: $20 - $21 Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers, both internal...

  • Customer Support Specialist I

    2 weeks ago

    Lafayette, United States Integrated Resources Full time

    PR Range: $20 - $21 Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers, both internal...

  • Chip Manufacturing Support Specialist

    4 weeks ago

    Lafayette, Louisiana, United States Imec, Inc. Full time

    Chip Manufacturing Support SpecialistWe are seeking a highly skilled Chip Manufacturing Support Specialist to join our team at Imec, Inc. As a key member of our team, you will play a crucial role in ensuring the successful fabrication of custom chips designed by our international customers.Key Responsibilities:Coordinate with chip manufacturing plants to...

  • Customer Support Specialist I

    2 weeks ago

    Lafayette, United States Industrial Staffing Services, Inc Dba Equiliem Full time

    Responsible for working with the commercial team to support processing orders in a timely and accurate manner. Update and maintain sales data and information within the appropriate software systems Deliver exceptional customer experiences in a timely manner through effective communication and responsiveness for customers, both internal and external....

  • Technical Support Specialist

    4 weeks ago

    Lafayette, Louisiana, United States Vergence Group Full time

    Job Summary:As a Technical Support Specialist at Vergence Group, you will be responsible for providing technical assistance to clients. This role requires excellent communication skills, a strong understanding of technical concepts, and the ability to work independently.Key Responsibilities:Handle technical support issues from clients, ensuring efficiency...

  • Student Support Specialist

    4 weeks ago

    Lafayette, Louisiana, United States Purdue University Full time

    Job SummaryAs a Student Service team member at Purdue University, you will play a vital role in supporting our Desktop Support staff in delivering exceptional service to our students. This position offers a unique opportunity to engage with various departments and technologies, particularly in non-academic areas. Your core responsibilities will include PC...