Medical Assistant/ Patient Representative

2 months ago

Dallas, United States Methodist Health System Full time

Hours of Work :

8am to 5pm

Days Of Week :

Monday through Friday

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job:

The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Your Job Requirements:

• Graduation from an accredited program for medical assistants.

• National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date

• Valid Basic Life Support Certification

• 2 or more years of professional medical assisting in a practice setting preferred.

• Strong proficiency using Microsoft Office products

• Strong oral and written communication skills

• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

• Communicate clearly and openly

• Build relationships to promote a collaborative environment

• Be accountable for your performance

• Always look for ways to improve the patient experience

• Take initiative for your professional growth

• Be engaged and eager to build a winning team

• Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.

• Scheduling of patients

' Answering multiline telephone

' Checking patients in and out of clinic

' Verification of benefits

' Confirming appointments

' Performing chart prep

' Collecting copay and performing end of day processes to ensure you are balanced

' Obtaining referrals from referring offices

' Obtaining authorizations for visits

' Performing Medical Records Requests

• Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.

• Takes patient history and vitals.

• Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions

• Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.

• Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module

• Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.

• On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.

• Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

  • Requires travel to satellite office in Grand Prairie and Midlothian

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

  • Top 10 Military Friendly® Employer, Gold Designation, 2023

  • Top 10 Military Spouse Friendly® Employer, 2023

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

  • Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

  • 150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023

  • Top 10 Military Friendly® Employer, Gold Designation, 2023

  • Top 10 Military Spouse Friendly® Employer, 2023

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.

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