Retail Customer Services Representative

1 week ago

SAN RAFAEL, United States Chevron Full time
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. i>

Job Expectations:
• Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
• Support and follow established safety, security, quality guidelines as well as CSI’s policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
• Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
• Work professionally with vendors and contractors.
• Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products

Essential Functions:
• Provide exceptional guest service. br />• Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
• Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
• Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
• Actively promote store specials and other marketing programs.
• Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
• Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (br />
Requirement/Qualifications:
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
• Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
• This position has no supervisory responsibilities

Travel:
• Rare, limited to required training and coverage for nearby stations.
• Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
• Periodic exposure to all outdoor conditions during daylight hours.
• Moderate exposure to walk-in coolers and freezers at 34 F or lower.
 

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

USA based job position

Visas will not be granted

Benefits:

·        Full-time & Part-time shifts available

·        Direct Deposit with competitive weekly pay

·        Health & Wellness packages available for purchase

·        Education reimbursement program

·        Shift Differential Pay for select shifts and job titles

·        Management Bonus Program

·        Loyalty Service time Program

·        Commuter benefit Program

Chevron Stations Inc. (Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities.

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