FT Assistant Deli Bakery Manager

2 weeks ago

Rock Hill, United States Food Lion Full time
POSITION DESCRIPTIONS

Count on Me - We know what to do, we make it easy, we do our part and we care

Job Title: Deli Bakery HMS Assistant Manager

Success Factors Job Code: 1300361

Department: Deli Bakery HMS

Reports To: Deli Bakery HMS Manager

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:
  • Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates
  • Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation
  • Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture
  • Support the achievement of budgeted financial and operating results
  • Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
  • Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
  • Control store's expenses through proper ordering, care for supplies and equipment
  • Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems. Understands and utilizes Average Cost Inventory System (ACIS)
  • Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
  • Ensure Deli Bakery HMS schedules are written to provide extraordinary customer service at all times, should create every other week
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
  • Observe and correct all unsafe conditions that could cause associate or customer accidents
  • Ensure compliance with local, state and federal regulations
  • Record and report all associate and customer accidents in accordance with established Food Lion procedures
  • Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses
  • Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized
  • Ensure compliance with local, state and federal regulations
  • Adhere to all company guidelines, policies and standard practices
  • Maintain security standards
  • Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodation
  • All other duties as assigned
Qualifications:
  • A high school graduate or equivalent preferred
  • Ability to lead and manage a team
  • Strong understanding of store operations and merchandising techniques preferred
  • Effective communication, customer service, and selling skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job function
  • Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements:
  • Ability to use computers and other communication systems required to perform job functions
  • Ability to push or pull up to 2000 pounds using a pallet jack
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Stand 100% of the time with frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials,
  • and household cleaners
  • Perform repetitive hand and arm motions
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to checks, invoices and other written documents

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