Parts and Service Manager

2 weeks ago


omaha, United States FPC of Savannah Full time

Overview:

Responsible for overseeing all aftermarket parts and service operations at the assigned facility, providing leadership to ensure a successful and safe operation.

Essential Functions:

  • Sales Management:
  • Achieve Parts and Service Sales targets, focusing on sales, margins, expenses, and net income.
  • Enhance performance and productivity in parts and service.
  • Team Leadership:
  • Direct all branch Parts and Service functions and manage personnel in compliance with company policies.
  • Recruit, train, supervise, and motivate staff.
  • Customer Relations:
  • Build and maintain positive relationships with customers, addressing elevated issues as needed.
  • Budget Management:
  • Maintain the departmental budget, providing corrective action plans as necessary.
  • Customer Acquisition:
  • Drive new customer acquisition and growth of the existing customer base through offsite sales calls.
  • Materials Management:
  • Oversee investment dollars, customer fill rates, and utilize the Kanban process.
  • Facility Maintenance:
  • Ensure the facility is well-maintained and make recommendations for updates.
  • Compliance:
  • Ensure adherence to environmental, safety, and health policies.
  • Additional Duties:
  • Perform other tasks as assigned by management.

Qualifications/Requirements:

  • Bachelor’s degree preferred; 3-5 years of managerial experience in a related industry.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office (Word, Excel, etc.).
  • Ability to maintain confidentiality of proprietary information.
  • Valid driver’s license and insurable driving record for occasional travel.



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