Life Sciences CRM Architect

Life Sciences CRM Architect - Global Technology As a Salesforce subject matter expert and life sciences technologist, you will lead exceptional client delivery, proposal development and solution design for new business opportunities in the life sciences industry. Your role focuses on simplifying the process of getting patients on therapy and ensuring better health outcomes for pharmaceutical and medical device companies. Responsibilities Serve as the technical leader for Life Sciences CRM projects onsite at our enterprise client locations. Lead functional and business process teams. Translate business requirements into well-architected solutions that best leverage the technological platforms (Salesforce or Veeva) and products. Provide detailed level of effort estimates for proposed solutions and articulate the benefits and risks to a solution’s feasibility and functionality. Provide hands‑on, expert‑level technical assistance to developers. Design and manage the execution of test plans to ensure a quality solution is delivered. Follow and understand new Life Sciences CRM product and technical capabilities resulting from product releases and acquisitions. Provide expertise during sales efforts to collaboratively design elegant, functional solutions for our clients and estimate the technical level of effort. Develop solutions and go‑to‑market perspectives that solve real problems for pharmaceutical and medical technology companies. Participate in marketing events (e.g., conferences, industry events, sales meetings). Demonstrate thought leadership through publishing, public speaking and client presentations. Coach and mentor junior technical and functional team members. Qualifications 5+ years of CRM industry experience or 5+ years of industry experience in life sciences. Minimum 5 years of Life Sciences CRM experience (Veeva, Salesforce, or OCE) and extensive (3‑5+ years) experience with declarative software configuration in Life Sciences. Proven ability to design and optimize business processes and integrate business processes across disparate systems. Excellent client‑facing written and oral communication skills. Active technology certifications or ability to achieve relevant certifications upon hire. A passion for improving the lives and experiences of patients, caregivers, and healthcare professionals. About Us Slalom is a human‑centric consulting firm dedicated to helping clients achieve powerful customer experiences through technology and innovative ways of working. We collaborate across 52 offices in 12 countries to deliver solutions that transform digital experiences, systems, and culture. Compensation and Benefits Base salary range: $155,000 - $189,000. Potential annual discretionary bonus. 401(k) with match. Highly subsidized health, dental, and vision coverage. Parental leave and adoption/fertility assistance. Short‑ and long‑term disability coverage. Annual $350 reimbursement for well‑being expenses. Discounted home, auto, and pet insurance. Paid holidays and meaningful time off. EEO and Accommodations Slalom is an equal opportunity employer committed to attracting, developing, and retaining highly qualified talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accommodationrequest@slalom.com if you require accommodations during the interview process. We will accept applications until October 31st, 2025. #J-18808-Ljbffr