Office Nurse Bilingual Preferred Palmetto

1 week ago


Palmetto, United States UnitedHealth Group Inc. Full time

$2,500 Sign-on Bonus for LPN External Candidates / $5,000 Sign-on Bonus for RN External Candidates

Optum FL is seeking a Office Nurse Bilingual Preferred to join our team in Palmetto, FL. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.

At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you'll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

The Office Nurse is responsible to the Center Administrator and assists, under the direction of the physician, in the provision of direct patient care in accordance with Company policies and procedures and established standards of nursing practice. This role reflects subject matter expertise in two key areas; clinic nursing and care management.

Primary Responsibilities:

* Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
* Represents the Company in a professional manner, following all Company policies and procedures
* Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
* Responsible for timely, efficient, and accurate triage response and documentation according to Nursing Standards & Company protocol
* Under direction and supervision of a physician, administer prescribed medications and immunizations, administers, monitors, and manages intravenous infusions
* Provides clinical treatment and other patient services within the ambulatory care setting
* Ability to take vital signs, perform approved clinical tasks including but not limited to: Evaluating patient needs, performing triage related to presenting clinical needs, administering prescribed medications, assisting physician with examinations and treatments, preparing, and applying dressings and performing wound care; instructing patient in health measures and self-care, changing Foley catheters, and flushing ports
* Maintains accurate, legible clinical documentation within the medical records assuring compliance within all guidelines. Maintain all documentation required by the clinic (i.e., triage logs, OSHA required logs, telephone messages, etc.)
* Participates in health promotion activities
* Assists the PCP in the monitoring and planning of care for members of the Complex Care Program, High Risk Program and/or Disease Management Programs
* Maintains an active nursing appointment schedule for assisting the PCP in the monitoring of members' healthcare needs which may include but are not limited to B/P checks, wound care needs, nebulizer treatments, and health care education
* Monitors inpatient, outpatient, and SNF patients and initiate patient care arrangements
* Reports findings to PCP, Medical Director, and Administrator
* Reinforces patient education regarding preventive care, dietary restrictions, medications, and other therapeutic regimes. Coordinate home health and DME requests and provide recommendations to PCP
* Provides oversight in patient care evaluation, coordinate the collaboration of the Primary Care Provider and Consultants, and make suggestions to improve plans to meet patient needs
* Assists with the monitoring of utilization management and make recommendations regarding effectiveness of health care resources, trending, and intervention
* Assists in the assessment of clinic operations and make recommendations as necessary
* Ensures compliance with CMS and AHCA guidelines and covered service guidelines
* Assists with the contestation of Part A and Part B /claims as needed
* Consistently applies guidelines to the medical record review process
* Evaluates and recommends health delivery network changes with the PCP, Medical Director, and Center Administrator
* Participates in QI projects. Attends Case Management Meetings
* Participates in patient satisfaction program as required and follow up on all inpatient/outpatient discharges
* Acts as the clinical resource for the non-licensed office personnel. Acts as the clinical leader in regards to the triage process within the front desk area, group visits, and other programs as requested
* Performs other duties as assigned
* Must have consistent, punctual, and reliable attendance
* Ability to travel as necessary based on business need
* Ability to work overtime based on business need

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

* High school graduate, GED or equivalent
* State Licensed LPN or RN
* Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) or ability to obtain in 90 days
* Additional Requirements for LPNs:
* Certificate in Practical Nursing
* IV Certification or ability to obtain within 90 days of employment
* Valid Florida LPN licensure


* Additional Requirements for RNs:
* Associates or Bachelor's degree in Science
* Valid Florida RN license



Preferred Qualifications:

* 2+ years of experience in Med-Surg, ER, ICU, Acute Care
* Experience with electronic health records (EHR)
* Experience in MS Office
* Ability to read, write and speak the Spanish language fluently

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

PLEASE NOTE The Sign On Bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a Sign On Bonus.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



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