Senior Director of Strategic Customer Success

7 days ago


Chicago, United States Genesys Cloud Services, Inc. Full time

A leading cloud service provider is seeking a Sr. Director of Customer Success Management in Chicago to lead a team focused on customer growth and retention. The ideal candidate will have over 10 years in SaaS CSM roles and a strong background in strategic account management. This role includes responsibilities like delivering Executive Business Reviews and driving customer satisfaction through adoption of services and best practices.
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