Customer Success Associate
1 week ago
Overview Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI‑focused software connects distributors with their customers to operate waste‑free and efficiently. Meet Your Team Our Customer Success team at Choco is looking for a Customer Success Associate to support delivering value to vendors throughout the partnership lifecycle. The Role & Responsibilities Support Customer Success Managers (CSMs) in executing successful implementations for our vendor partners, playing a crucial role in ensuring smooth operations and customer satisfaction Collaborate with CSMs on partnership execution while taking initiative and ownership where appropriate to further improve our vendors’ experience Support CSMs across the whole partnership lifecycle: from pre‑implementation data handling to post‑implementation day to day troubleshooting and requests Assist in preparing training materials to guide partners through a seamless onboarding process Train our Choco AI model by processing orders before a partnership launch to ensure high accuracy levels and set up our partnerships for success Who We’re Looking For 2+ years of experience in customer support, account management, or a similar role Strong communication skills with the ability to articulate technical information clearly to both internal and external stakeholders Detail‑oriented with a commitment to high‑quality service delivery Data entry pro ensuring accuracy and efficiency in every task Ability to troubleshoot and resolve client issues proactively You are a huge team player and have a team‑first mentality Work Schedule We offer a hybrid work schedule at Choco – 3 days in office and 2 days working remote. Equal Opportunity Employer Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr
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Customer Success Associate
5 days ago
Chicago, United States Renterra Full timeAbout Us:Our mission at Renterra is to modernize the $100B+ heavy equipment rental industry. We’ve built an end-to-end platform that transforms how rental companies run their businesses. We are a fast-growing, venture-backed company with an amazing product and a passionate customer base. As we continue to expand, we are seeking a dynamic and proactive...
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Customer Success Associate
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Chicago, United States Renterra Full timeAbout Us:Our mission at Renterra is to modernize the $100B+ heavy equipment rental industry. We’ve built an end-to-end platform that transforms how rental companies run their businesses. We are a fast-growing, venture-backed company with an amazing product and a passionate customer base. As we continue to expand, we are seeking a dynamic and proactive...
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Chicago, United States Wolters Kluwer N.V. Full timeCustomer Success Associate page is loaded## Customer Success Associateremote type: Hybrid (8 days/month)locations: USA - Chicago, IL, South LaSalle Sttime type: Full timeposted on: Posted Todayjob requisition id: R0049525We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT Corporation is the...
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Customer Success Associate
5 days ago
Chicago, United States Choco Full timeCustomer Success AssociateChoco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people...
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Associate, Customer Success
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Customer Success Associate
1 week ago
Chicago, United States Choco Full timeChoco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it....
