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Support Center Operator

4 months ago

Birmingham, United States IDR Healthcare Full time

IDR is seeking an IT Support Center Operator to join one of our top clients in Birmingham, AL. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today

Applicants must be local to the Birmingham, AL area

Position Overview for the IT Support Center Operator:

  • Providing frontline computer systems and application diagnostics and support, along with being the primary communications channel between the customer, support personnel and management.
  • This position requires shift work. Operating shifts are 8 or 12 hours long and rotate between night and day shifts.

Required Skills for the IT Support Center Operator:
  • 2-3+ years of experience within IT Support
  • Working knowledge of Windows based operating systems
  • Working knowledge of AIX or other UNIX based operating systems
  • Day to day monitoring and support of Business Continuity and Disaster Recovery systems

What's in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more
  • Opportunity to get in with an industry leading organization.
  • Close-knit and team-oriented culture

Why IDR?
  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 10 years in a row