Quality Technician

4 days ago

Solon, United States Denken Solutions Full time

Title: Quality Technician

Location: Solon, OH

Duration: 3 months

Primary Responsibilities:

Shelf Life Study Design and Program Execution:

  • Assist in the preparation, moderating, and reporting of shelf-life panels, and assist in the creation of new shelf-life panel protocols to incorporate the needs of NUSA TAG and R&D.
  • Maintain accurate and timely panel documentation and study reports.
  • Manage inventory of shelf-life products and actively communicate the availability of shelf-life freezer storage space, assuring that product samples are available for panels and studies when needed.
  • Records all applicable data (logs, reports, etc.) from the shelf-life of the panels.
  • Proficient in using basic analytical instruments and performing (with guidance) data analysis as specified by the study.
  • Assemble and assist in preparing for shipping: frozen and chilled ingredients or finished products for off-site shelf-life storage.
  • Proficient in using Client systems such as GLOBE, NesTMS, NesRequest, etc.
  • Ensure that the confidentiality of all proprietary information and procedures is maintained.
  • Must be able to read and follow product instructions proficiently and accurately based on product design, business initiatives, and concept work under the direction of the project team/supervisor.

Technical and Taste Panel Coordination:

  • Responsible for panel schedule oversight, coordinating with the project team and internal stakeholders on schedules, information flow, and schedule conflicts.
  • Maintain clean and ready panel kitchen and panel room conditions.
  • Facilitate or arrange a facilitator for each panel request with minimal supervision (including set-up, organization, and clean-up).
  • Responsible for monitoring and coordinating the use and rotation of inventory of the panel room storage locations.
  • Support the product development process with cooking instruction creation and validations.
  • Provide flexible panel leadership for other Client locations as well as off-site panels per project requests.
  • Track and manage the accuracy and performance of finished product cooking equipment.
  • Measure, track, and report panel support delivery

Document Control Coordinator:

  • Oversee and administer the document control process for NDC Solon
  • Ensure revised SOPs, forms, documents, Process descriptions, and other controlled documents are routed for approval and stored in the proper N drive folders
  • Ensure past versions of controlled documents are stored in the appropriate Archive folder
  • Ensure Master Lists for controlled documents are kept up to date
  • Notify document owners when revisions are required
  • As a member of the Food Safety Team, track and report on metrics related to Document Control

Job Qualifications (Education, Experience, and Knowledge):

  • A.S. or B.S. degree preferred in science, culinary, baking, or related area or equivalent experience
  • Available to maintain a flexible 1st shift work schedule to support business needs, for example, 8 am to 5 pm.
  • Minimum of 5 years working in food manufacturing.
  • Have a solid understanding of mathematics and data analysis (e.g. pivot tables, graphs, KPIs).
  • Good understanding of Microsoft Office

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