Director of Sales and Marketing

2 weeks ago

Wilsonville, United States Hilton Garden Inn Full time

City, State: Wilsonville, Oregon Salary: $70,000 to $75,000 plus quarterly bonus The purpose of a DIRECTOR OF SALES is to solicit group business to the hotel. This should be done in a way to maximize profits and through creative selling and selection processes. PRIMARY DUTIES AND RESPONSIBILITIES: Work cohesively with the Sales Department to book group business by promptly responding to leads through various online networks, cold calling, and visiting local businesses in the downtown metropolitan area. Manage workflow through the Sales Pro system, properly responding and filing data according to company and brand standards. Participate in promotional events, trade shows, community, and industry events when assigned. Perform the required job functions with a high attention to detail and efficiency. Organize, prioritize, and follow up with a sense of urgency. Assist with setting sales strategies to achieve overall property goals for both rate and occupancy. Understand the hotel's operations, including room types, meeting capacities, services, features, and benefits for assigned hotel/s in your territory. Review monthly STAR reports and create action plans as assigned. Communicate with Revenue Management and GM to ensure that pricing is appropriate and adjust selling strategies as needed. This person has the ability to exceed revenue goals by offering an exciting alternative to the current market. Must be innovative and gregarious and at home when interacting with people. Maintain regular attendance and be consistently on time. Maintain high standards of personal appearance and grooming, which include compliance with the dress code. Perform any other duties as requested by supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Organizational Support: Observes and adheres to safety and security procedures, promoting a safe work environment. Initiative: Seeks out new assignments and assumes additional duties when necessary. Dependability/Reliability: Can be relied upon regarding task completion and follow-up. Accountability: Takes ownership of all work performed and communicated. Productivity: Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis. Problem Solving: Identifies and resolves problems in a timely manner, using intuition and experience to complement data. Workplace Respect: Demonstrates knowledge of EEO policy and promotes a harassment-free environment. Effective Oral/Written Communication: Practices attentive and active listening with all employees. Customer Service Skills: Solicits customer feedback to improve service. Financial Management: Monitors and controls labor costs. People Management: Provides regular performance feedback and proactively addresses performance concerns of staff. EDUCATION AND EXPERIENCE REQUIREMENTS: A high school diploma or general education degree (GED); college-level sales/marketing classes or Business Degree preferred. 4 to 6 years of hands-on sales experience in a full-service environment; or equivalent combination of education and experience. QUALIFICATIONS Ability to read, analyze and interpret common financial reports and legal documents. Ability to respond to common inquiries or complaints from customers. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Proficient use of Sales Pro. Strong working knowledge of MS Word is required, specifically Excel. Experience with automated accounting systems is preferred. SUPERVISORY RESPONSIBILITIES May supervise Sales Manager/s, Sales Coordinators, or similar positions. WORK ENVIRONMENT Primarily indoor work environment Minimal to moderate noise levels consistent with hotel environment PHYSICAL DEMANDS: Ability to sit more than 75% of time. Ability to lift weight or exert force up to 10 pounds. Must be able to make sales calls 50% of the time. Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position. #J-18808-Ljbffr

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