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Processing Support Associate

1 month ago

Melbourne, United States Christian Care Ministry Full time
Hourly Pay Rate: $17.50 per hour

This role includes opportunity to receive an annual bonus target of 5% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.

Interested candidates must be willing and able to work onsite minimum 3 times per week in our Melbourne, FL office.

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God to the best of our ability.

The Job

The Processing Support Associate performs document analysis on medical bills, medical records, prescriptions, and related documents; and through research and data entry, prepares them to be processed electronically by Medical Bill Analysts. This role is responsible for accuracy, efficiency, and retrieval of data that is related to medical bills.

Essential Job Duties & Responsibilities
  • Analyze incoming documents to determine what category they fall under and what workflow they will be routed to
  • Perform data entry of medical bills, prescriptions, and other document types
  • Communicate with other departments as needed regarding missing information needed to process medical bills
  • Review discrepancies in the data that is received, and perform data verification routines
  • Interact with other staff on matters affecting data and publications flow, and make recommendations for improvement or enhancement to job processes to ensure standards in data entry, collection, and retrieval are met
  • Perform additional supportive duties to processing such as re-pricing, provider maintenance, and 3rd party
  • Perform daily mail-related tasks such as sorting, scanning, and indexing documents into the document management system
  • Contribute to the exercise and expression of Christian Care Ministry's Christian beliefs
  • Perform all other duties as assigned
Essential Skills & Abilities
  • Strong computer skills - ability to access and research complex medical procedures and terminology
  • Proficiency in the use of the internet including e-mail and search engines, word processing and keyboard skills of at least 30 words per minute, ability to use a database system including how to update fields, basic knowledge of Microsoft office (Excel, Word and Outlook) and knowledge of a document imaging system
  • Reading comprehension - ability to read large amounts of data in short periods of time and translate that information to determine document type
  • Language Skills -Ability to read and interpret electronic documents such as procedure manuals, medical records, medical bills, legal documents and insurance documents
  • Reasoning Ability -Ability to apply common sense understanding to carry out instruction furnished in written, oral or diagram form
  • Problem Solving - Ability to deal with problems involving several variables in standardized situations
  • Ability to work effectively and independently without supervision in a remote setting
Core Competencies/Demonstrable Behaviors
  • Decision quality - Makes good and timely decisions that keep the organization moving forward
  • Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
  • Ensures accountability - Holds oneself accountable to meet commitments
  • Instills trust - Gains the confidence and trust of others through honesty, integrity, and authenticity
  • Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations
  • Attention to Detail - ability to focus on every aspect of a task or project, no matter how small, and to complete it accurately and thoroughly
Education and/or Experience
  • High School diploma or GED required
  • Minimum typing speed of 30 WPM required
  • Medical coder or previous processing experience or knowledge of ICD10 and CPT codes preferred
Supervisory Responsibilities
  • This job has no supervisory responsibilities


Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
•100% paid Medical for employees/99% for family
•Generous employer Health Savings Account (HSA) contributions
•Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
•6 weeks of paid parental leave (for both mom and dad)
•Dental - two plans to choose from
•Vision
•Short-term Disability
•Accident, Critical Illness, Hospital Indemnity
•401(k) - up to 4% match on ROTH or Traditional contributions
•Generous paid-time off and 11 paid holidays
•Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
•Employee Assistance Program including no cost, in-person mental health visits and employee discounts
•Monetary Anniversary Awards Program
•Monetary Birthday Awards