Applications Systems Manager, ERP

2 months ago

boston, United States AUTOKINITON Full time

To help us drive excellence, you’ll get to:

Provide level 1, 2 and 3 support to the Autokiniton user community as needed to perform daily activities within Autokiniton’ s business suite of applications.

· Work with various departments and business leaders to assess, design, develop, test and document changes needed to improve efficiency and provide business performance improvement.

· Prepare and present change control documentation for implementation of completed work prior to production installation.

· Continue to develop functional knowledge in application areas of colleague responsibility (QAD, Campfire, QMS, EAM, Sterling Integrator, Cyberquery, etc.).

· Works on special projects as assigned by IT management.

· Represent IT on internal councils and teams addressing similar topics.

· Resource in supporting the company community by providing software upgrades and system training.

· Participates in user groups and industry forums, representing IT at meetings and conferences.

· Plans and implements new procedures to improve existing processes.

· Works with regional support teams in the development and testing of solutions.

· As a Systems Analyst Sr. Ldr., responsibilities include assisting with analysis and design of solutions and mentoring other members of the team.


Required experience:

  • Associate’s degree (information systems or computer science) or equivalent experience.
  • Minimum of 5 years of professional experience in systems application support.
  • Ability to work well with others in a team environment.
  • Proficient in key Business systems used by Autokiniton. This includes but is not limited to QAD, EAM, EAGLE, OnBase, QMS, Gentran, Sterling integrator, Campfire, Cyberquery.
  • Project management experience
  • Experience with ITIL, Incident Management, Problem Management, Change Management

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