Assistant Store Manager

Assistant Store Manager – IPP – Independent Pet Partners IPP - Independent Pet Partners, a pet retail company devoted to pet health and care. Position Purpose Do you think of your pet as a member of the family? If so, we share that view. We are devoted to pets and provide products and resources for health, nutrition, training, grooming, and other aspects of pet care. As an Assistant Store Manager, you influence store team performance under the direct supervision of the Store Manager, provide exceptional customer service, increase store awareness, achieve business results, and assist with operational processes. Job TypeFull-time Responsibilities Provide guests with an exceptional experience. Assist the Store Manager in overall management of store operations. Share product knowledge and suggestions to meet customer needs and promote pet health. Coach and lead Team Members to provide an exceptional guest experience and achieve sales goals. Oversee all aspects of inventory such as merchandise replenishment, inventory, adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing. Organize special store events and promotions. Positively interact with pet parents in‑person, via email, text, and phone. Perform front‑end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays. All other assigned duties from the Store Manager or any member of the Retail Management Team. Requirements & Qualifications Must be 18 years or older. Passion for extraordinary customer service and the well‑being of pets. Minimum 1 year of professional retail sales experience. Minimum 1 year of professional managerial experience. Willingness to be educated about the products and services offered. Demonstrated ability to meet sales targets. Excellent communication skills – both verbal and written. Ability to work a flexible schedule to meet business needs, including evenings and weekends. Time management and organizational skills. Physical Demands Position requires work indoors and outdoors (to assist with customer carry‑out). Must be able to stand 8 hours per day with or without reasonable accommodation. Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation. Must be comfortable working with a wide variety of animals including small and large dogs. Must be able to work around pet hair and dander. Programs and Benefits Medical, dental, and vision insurance. Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care. $25 K life insurance policy (employer paid). Short‑ and long‑term disability (employer paid). Greatly discounted, employer‑subsidized pet insurance. PTO (paid time off) – 2 weeks in first year, 3 weeks in second year. Paid parental leave and “Paw‑Ternity” (paid pet‑adoption bonding time). 401(k) Program – employer match at a rate of 0.25 % for each 1 % contribution, up to 6 % (must be 21 or older). Employee Assistance Program / 24 X‑7 – completely confidential. Generous discounts on goods and services. Team Member Feeder Program – eligible for two units (bags or cases) of the participating vendor’s product(s) per month. Store Bonus Incentive Program. Growth opportunities – Store Manager In‑Training and Groomer Apprenticeship programs. Salary$17.50–$19.50 per hour, DOE/DOQ IPP is an equal‑opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law. #J-18808-Ljbffr