Restaurant Host/Hostess

3 months ago


Greenville, United States Hyatt Regency Greenville Full time
A Host is to greet guests with warm hospitality and ensure smooth operation, so the guests receive a high level of service from all restaurant associates.

Essential Job Functions

  • Display friendly attitude greeting and seating guests. Seat and present guest with clean menus.Seat all stations equitably assuring equal distribution of parties.
  • Keep reception area clean and neat.
  • Know locations of all outlets and services.
  • Answer phone properly and promptly giving name of restaurant and identifying self.
  • Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
  • Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
  • Know what is happening on property in order to assist guests as needed.
  • Assure smooth transition at shift change remaining on duty until relief is present.
  • Collect and inspect all menus, discarding all worn ones and then replacing them.
  • Strong menu knowledge about the offerings in the restaurant(s).
  • Keep Reservation Book up to date and accurate at all times
  • Responsible for the use of a bank when needed.
  • Be flexible, reliable and available for scheduling due to business demands.
  • Assist with bussing tables, pouring water and resetting tables as needed
  • Assist managers as necessary with light administrative responsibilities.


Auro Hotels is an Equal Opportunity and E-Verify Employer.All applicants are subject to background and substance abuse screening prior to any offer of employment.

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