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Sales Coordinator

4 months ago

Fort Myers, United States OCI Hospitality Full time

Passionate about hospitality and ready to take that next step into Hotel Sales? Join our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott and Hyatt

Join a fast paced, fun, great team at Hyatt Place at The Forum in beautiful Ft. Myers, FL.

Property Location: Hyatt Place 2600 Champion Ring Rd. Fort Myers, FL 33905

Job Summary

The Sales Coordinator is responsible for maintaining client relationships and supporting the sales team on property with a focus on group bookings to increase hotel sales revenue goals.

Essential Duties and Responsibilities

  • Maintains positive and professional staff and client relationships; welcomes and greet clients and office guests
  • Enters group room blocks into the appropriate software
  • Maintains an accurate inventory of sales collateral and promotional materials
  • Communicates with the guest services team and the management team all check-in procedures and room assignments for groups upon their arrival date to ensure contract terms and requests are met
  • Coordinates follow up efforts for future bookings
  • Acts as the onsite contact for daily and weekly meeting room functions ensuring all needs and requirements have been met
  • Ensures accurate and timely bill procedures are in place for meeting functions
  • Assist potential clients in the absence of the supervisor by giving tours and gathering information
  • Assist Sales team with administrative tasks as needed
  • Answers phones in a professional manner and appropriately directs calls
  • Performs additional responsibilities as assigned by leadership
  • Assist at front desk when needed to support heavy check in-check out times
  • Assists with meeting room rental/set up
Qualifications
  • Associate degree or the equivalent in related work experience
  • Ability to operate computer and office equipment
  • Conduct work-related functions in a professional manner