Clinical Program Manager I

2 weeks ago

San Diego, United States Kaiser Permanente Full time
Job Summary:
These positions are responsible at one site (established clinic) for the coordination, planning, design, development, delivery and evaluation/continuous improvement of out-and/or in-patient psychotherapy programs for groups of patients and/or individual patients (adults, adolescents, children and families); managing psychotherapeutic programs for Addition Medicine and/or Psychiatric patients that add value and are integrated with Behavioral Health Care service priorities and performance standards, as well as with strategic organizational goals/objectives; providing clinical and administrative direction for licensed non-MD clinicians/providers.Essential Responsibilities:

  • Manages the delivery of timely, appropriate, cost-effective and high quality services/ programs for assigned site.

  • Assures continuity of care and appropriate utilization of resources both within and outside of Behavioral Health Care.

  • Assists physicians and department managers in short and long-range planning of psychotherapeutic/psychiatric social work programs/services that meet identified needs of members and purchasers.

  • Ensures that the professional practice standards for group and/or individual therapeutic modalities and psychodiagnostic testing are maintained by clinicians.

  • Evaluates the professional clinical practice of staff and provides professional staff with regular/appropriate training, direction, supervision and consultation.

  • Integrates and coordinates psychiatric and/or addiction medicine programs with other in-and out-patient departments as well as with community resources.

  • Achieves a continuum of care within Behavioral Health Care Services.

  • Develops systems and methodologies for continuous improvement of group and/or individual treatment modalities.

  • Evaluates effectiveness of program and services.

  • Review/evaluates group therapy designs.

  • Establishes group protocols.

  • Delineates inclusion/exclusion criteria and utilizes pre-and post testing evaluations.

  • Conducts on-going program evaluation of individual and/or group modalities and, in concert with the department manager and/or Chief of Service, develops/maintains systems and processes for outcomes management/improvement and for identifying the need for revised and/or new clinical treatment programs, designs and/or protocols.

  • May develop and implement policies, procedures and systems to ensure customer/ member/patient/purchase satisfaction and member/patient access.

  • In concert with other personnel and physicians, responds to and resolves service, access and provider concerns/issues.

  • Develops and maintains departmental policies and procedures to meet Behavioral Health Care and organizational operational, business and strategic goals/objectives.

  • Conducts performance evaluation of professional staff.

  • Hires, trains/orients, coaches, disciplines or terminates professional staff.

  • In concert with the Chief, and department manager maximizes and manages physical, fiscal and human resources and manages/reduces associated costs.

  • Analyzes departmental volume/workload indicators and evaluates/improves utilization and productivity of staff.

  • Less than 50% of working time, may provide direct psychotherapeutic services to individual patients and/or patient groups.


Basic Qualifications:
Experience

  • Minimum three (3) years of clinical experience as a staff clinician in a mental health setting.

  • Minimum one (1) year of experience in managing/supervising the development, delivery and evaluation of clinical mental health programs.


Education

  • Master's degree in a field/discipline related to mental health such as psychology, social work, counseling, behavioral science, or psychiatric/chemical dependency nursing specialty.


License, Certification, Registration

  • Registered Nurse License (California) OR Licensed Clinical Social Worker (California) OR Psychologist License (California) OR Licensed Professional Clinical Counselor (California) OR Licensed Marriage and Family Therapist (California)


Additional Requirements:

  • Demonstrated knowledge of individual and/or group psychotherapeutic treatment modalities and techniques.

  • Demonstrated ability to plan, develop, implement, coordinate and evaluate/improve multi-discipline group and/or individual program for patients (children, adolescents, adults, and families).

  • Interpersonal and leadership ski

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