Current jobs related to Client Engage Ctr Rptg Admin - Pittsburgh - Federated Hermes, Inc.

  • Client Engagement Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Urban Redevelopment Authority Full time

    This role is for a Client Engagement Coordinator within the Residential & Consumer Lending division at the Urban Redevelopment Authority. The Residential & Consumer Lending Division offers a variety of housing initiatives aimed at supporting both developers and consumers. This division plays a crucial role in enhancing the affordability of housing in the...

  • Client Engagement Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Urban Redevelopment Authority Full time

    This role is for a Client Engagement Coordinator within the Residential & Consumer Lending division at the Urban Redevelopment Authority. The division is dedicated to enhancing housing accessibility for both developers and consumers, contributing to the affordability of living in the city. The following details outline the expectations and responsibilities...

  • Client Engagement Director

    1 month ago

    Pittsburgh, United States Hatch Full time

    Requisition ID: 92867 Job Category: Operational Performance; Consulting; Engineering Location: Pittsburgh, PA, United States  Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000...

  • Client Engagement Coordinator

    3 weeks ago

    Pittsburgh, United States Urban Redevelopment Authority of Pittsburgh Full time

    Position Overview:This role is for a Client Relations Specialist within the Residential & Consumer Lending division at the Urban Redevelopment Authority of Pittsburgh (URA). The division is dedicated to offering a variety of housing programs aimed at enhancing affordability for residents in the City of Pittsburgh.Role Responsibilities:Provide prompt,...

  • Client Engagement Coordinator

    3 weeks ago

    Pittsburgh, United States Urban Redevelopment Authority of Pittsburgh Full time

    Position Overview:This role is for a Client Relations Specialist within the Residential & Consumer Lending sector at the Urban Redevelopment Authority of Pittsburgh (URA). The division focuses on delivering a range of housing initiatives aimed at enhancing affordability for residents in Pittsburgh.Key Responsibilities:Deliver exceptional customer service by...

  • Enrollment Engagement Consultant

    3 weeks ago

    Pittsburgh, Pennsylvania, United States InsideHigherEd Full time

    Position Title: Enrollment Success Navigator (Reg FT)Department: Enrollment ServicesCampus: South CampusBenefits Overview:- Comprehensive health insurance- Generous leave and holiday compensation- Retirement savings plan with employer matching up to 10%- Complimentary parking for employees- Employer-funded benefitsWork Arrangement: Fully In-PersonSalary...

  • Client Engagement and Development Expert

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Gannett Fleming Full time

    Job SummaryThe Business Development Lifecycle Program Trainer will collaborate with leaders and stakeholders to design, develop, implement, and evaluate learning solutions that drive business development lifecycle objectives. The ideal candidate will have a deep understanding of business development processes in a client account management setting in the AEC...

  • Pharmaceutical Sales Professional

    1 week ago

    Pittsburgh, Pennsylvania, United States Inizio Engage Full time

    About the RoleWe are seeking a highly motivated and results-driven Pharmaceutical Sales Professional to join our team at Inizio Engage. As a Biotechnology Field Representative, you will be responsible for driving the utilization of multiple brands across few specialty therapeutic areas in your assigned territory through brand messaging, focused call plan...

  • Neuro Pediatric Sales Specialist

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Inizio Engage Full time

    About the RoleInizio Engage is seeking a highly skilled Neuro Pediatric Sales Specialist to join our team. As a key member of our commercial team, you will be responsible for delivering exceptional sales performance and building strong relationships with healthcare professionals.Key ResponsibilitiesDeliver approved information and messaging to target...

  • Pharmaceutical Sales Professional

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Inizio Engage Full time

    About the RoleWe are seeking a highly motivated and results-driven Pharmaceutical Sales Professional to join our team at Inizio Engage. As a Biotechnology Field Representative, you will play a critical role in driving the utilization of our innovative products across various therapeutic areas in your assigned territory.Key ResponsibilitiesEstablish and...

  • Vice President, Client Engagement Project Manager, Premier Client Solutions

    5 days ago

    Pittsburgh, United States BNY Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Credentialing Admin Associate

    1 month ago

    Pittsburgh, United States Murtech Full time

    Job DescriptionJob DescriptionJob Title: Credentialing Admin Associate – USC onlyLocation: 100% RemoteSchedule: Monday – Friday 8am-5pm Responsibilities: This job processes provider applications and re-applications including initial mailing, review, and loading. Maintains provider data base and communicates with providers by phone and mail regarding...

  • Customer Engagement Specialist

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Mantra Management Group Full time

    Job OverviewMantra Management Group is a leading sales and business development organization focused on representing esteemed clients within the telecommunications sector. Our primary objective is to enhance brand visibility and foster customer engagement. This year has marked significant growth and achievement for us, underscoring our dedication to...

  • Customer Engagement Specialist

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Mantra Management Group Full time

    Job OverviewMantra Management Group is a leading firm in sales and business development, representing esteemed clients in the telecommunications sector. Our mission is to enhance brand visibility and foster customer engagement for our clients. This year has marked significant growth and success, underscoring our dedication to innovation and results.Position...

  • Engagement Coordinator

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Familylinks Full time

    About the RoleThe Engagement Specialist is a key member of our team at Familylinks, responsible for coordinating support services and case management to youth and their families. This role requires strong leadership and communication skills, as well as the ability to work effectively with clients, families, and community service providers.Key...

  • Customer Engagement Specialist

    1 week ago

    Pittsburgh, Pennsylvania, United States PeopleReady Full time

    Job DescriptionAs a Customer Engagement Specialist at PeopleReady, your primary role will be working with our customers, candidates, and associates to drive field-based activities needed to grow our business. You will build customer relationships, ensure business continuity, and engage our pool of candidates and associates to fulfill our mission to connect...

  • Community Engagement Coordinator

    1 week ago

    Pittsburgh, Pennsylvania, United States Familylinks Full time

    Job DescriptionJob Summary:The Engagement Specialist is a critical role at Familylinks, responsible for coordinating support services and case management to youth and their families. This position requires strong leadership and communication skills, as well as the ability to work effectively with diverse populations.Key Responsibilities:Coordinate and...

  • Field Engagement Specialist

    2 weeks ago

    Pittsburgh, United States Salto Inspired Access Full time

    Job DescriptionJob Description:Why The Role Exists: We aim to have a leading role in the unstoppable process of replacing mechanical keys with technology. We strive to incorporate our features and benefits into people’s daily lives. The Field Engagement Specialist is a customer-centric problem solver that interacts with customers and end users to ensure...

  • Customer Engagement Representative

    1 month ago

    Pittsburgh, United States FTSi.Tech Full time $17

    Job DescriptionJob DescriptionTitle: Customer Engagement Representative Employment Type: Contract Industry: Retail Location: Pittsburgh PA, US. Workplace Type: Hybrid (1 day onsite, 4 days remote) Role Description:This role will focus on representing all of our premium brands and the Customer Service Culture to Customers, Store Management, Internal and...

  • Customer Engagement Specialist, Inside Sales

    3 weeks ago

    Pittsburgh, Pennsylvania, United States United States Steel Full time

    Customer Engagement Specialist at U.S. Steel Position Overview: As a Customer Engagement Specialist, you will be integral to the management of a designated portfolio of client accounts within U.S. Steel's dynamic and inclusive work environment. This role involves direct interaction with clients and collaboration with various internal departments, providing...

Client Engage Ctr Rptg Admin

5 months ago

Pittsburgh, United States Federated Hermes, Inc. Full time

POSITION SPECIFICATIONS:

* Bachelor degree or equivalent experience required; Bachelor degree in Business Management or related field preferred
* Minimum two years business experience required; Prior data analysis and reporting experience preferred
* Ability to analyze, sort and report on data/information required
* Ability to understand and leverage various systems/databases and capabilities required
* Familiarity with the financial services/mutual fund industry and Federated Hermes' products preferred
* Strong proficiency with MSOffice including Word, Excel and PowerPoint required including graphing and pivot tables; Experience with Salesforce preferred.
* Experience with Access, Adobe, InfoPath, and SharePoint required
* Knowledge of Dayforce, Concur and survey tools (i.e. Survey Monkey) preferred

MAJOR DUTIES:

* Using advanced software skills and an in-depth understanding of key metrics, collect, compile, and analyze moderately complex data and information for inclusion in reports or presentation materials for sales management.
* Working in conjunction with Client Engagement Center Sales Managers, ensure the accuracy and completeness of data maintained in various databases and systems; perform data entry and extraction from various systems and databases to track daily phone and CRM activities, projects, and campaigns.
* Assist in management reports, usually of a confidential nature.
* Create, update, and generate department graphs and reports depicting trends and detailed performance metrics (daily representative activity, scatter graphs, tenure, quarterly ratings, quarterly management reports, rep scorecard, point reporting spreadsheets, etc.).
* Administer Client Engagement Center Recognition Program including tracking relevant information/data, drafting official program communications and organizing event details.
* Interact with internal Federated Hermes departments (i.e. Compliance, Organizational Development) to develop and document processes and develop training for Internal Sales personnel.
* Maintain and leverage SharePoint application and serve as department point of contact for all SharePoint related inquiries, training, and best practices.
* Develop department newsletter.
* Maintain client information, campaign lists, pull reports, verify proper usage, and test upgrades in CRM system.
* Special projects as requested including surveys to determine training needs, department morale, etc.
* Run daily audit reports on Internal Representatives' phones and usage.
* Coordinate plans, resources and schedules for the department training programs, sales meetings, BCP, etc.
* Build various forms needed for quarterly representative evaluations.
* Perform miscellaneous tasks for management and representatives (tracking attendance, vacations, and business travel, ordering supplies, incentives, expense reports, check requisitions, shared drive maintenance, company requisitions, floor map, travel arrangements, etc.).
* Field general office knowledge questions.

HOURS/LOCATION:

* 8:30 a.m. - 5:00 p.m. (overtime as required)
* Federated Hermes Tower - Pittsburgh, PA 15222
* Hybrid (office/remote)

EXPLANATORY COMMENTS:

* Effective telephone skills and a customer service orientation
* Ability to handle multiple tasks simultaneously
* Demonstrate a cooperative attitude and effective interpersonal and communication skills with clients, coworkers, and vendors
* Strong decision-making, problem solving and analytical skills with particular attention given to detail and accuracy required
* Demonstrate flexibility and the ability to work as a member of a team, while maintaining confidentiality
* Ability to exercise independent judgment and employ reasoning skills