Current jobs related to Fiber Installation Technician - Jacksonville - IQ Fiber

  • Fiber Drop Installation Technician

    4 months ago

    Jacksonville, United States IQ Fiber Full time

    Job DescriptionJob DescriptionA Smarter Career ChoiceSince the internet is now the heartbeat of our home and it should run without interruption, IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your...

  • Fiber Splicer Technician

    1 month ago

    Jacksonville, United States IQ Fiber Full time

    Job DescriptionJob DescriptionThe Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions...

  • Fiber Optic Installation and Maintenance Technician

    3 weeks ago

    Jacksonville, Florida, United States Clearwave Fiber LLC Full time

    We are seeking a dedicated and meticulous Fiber Optic Installation and Maintenance Technician who possesses a strong work ethic and the ability to think critically while delivering exceptional customer service. Strong communication and interpersonal skills are essential for effective interactions with both customers and team members.In this role, you will...

  • Fiber Optic Network Technician

    6 hours ago

    Jacksonville, Florida, United States IQ Fiber Full time

    About IQ FiberIQ Fiber is a leading provider of 100% fiber-optic fast internet services, committed to delivering a Smarter internet experience through transparent pricing and attentive customer service.Job SummaryWe are seeking a highly skilled Fiber Technician Splicer to join our rapidly growing team in Jacksonville, FL. As a key member of our team, you...

  • Fiber Splicing Specialist

    7 days ago

    Jacksonville, Florida, United States IQ Fiber Full time

    About the RoleWe are seeking a highly skilled Fiber Optic Network Technician to join our team at IQ Fiber. As a key member of our team, you will be responsible for installing, repairing, and maintaining our fiber-optic network infrastructure.Key ResponsibilitiesInstall and repair fiber-optic cables and equipment, ensuring high-quality connections and minimal...

  • Fiber Optic Network Specialist

    6 days ago

    Jacksonville, Florida, United States IQ Fiber Full time

    About IQ FiberIQ Fiber is a leading provider of 100% fiber-optic fast internet services, committed to delivering a Smarter internet experience through transparent pricing and attentive customer service.Job SummaryWe are seeking a highly skilled Fiber Technician Splicer to join our rapidly growing team in Jacksonville, FL. As a Fiber Technician Splicer, you...

  • Fiber Optic Splicing Specialist

    3 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Job OverviewThe digital landscape is increasingly reliant on robust internet connectivity, and IQ Fiber is committed to providing exceptional fiber-optic internet services. Our mission is to ensure fast, reliable internet with clear pricing and dedicated customer support, enhancing the online experience for our users.We are seeking motivated, team-oriented,...

  • Fiber Optic Splicing Specialist

    3 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Job OverviewThe Internet has become an essential part of our daily lives, yet many experience inconsistent and frustrating service. IQ Fiber was established to provide 100% fiber-optic high-speed internet, clear pricing, and dedicated customer support to enhance the internet experience. As a member of the expanding IQ Fiber workforce, your role will...

  • Fiber Optic Splicing Specialist

    3 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    Position OverviewThe digital landscape is essential for modern living, yet many experience inconsistent internet connectivity. IQ Fiber aims to provide unparalleled fiber-optic internet solutions, characterized by swift service, clear pricing, and exceptional customer support, ensuring a superior online experience. As a vital member of the expanding IQ Fiber...

  • Fiber Optic Installation Specialist

    3 weeks ago

    Jacksonville, Florida, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking skilled professionals to support a variety of high-profile projects in the outside plant and enterprise commercial sectors. Our team is expanding, and we require dedicated individuals to assist in delivering exceptional service in the OSP domain.Key Responsibilities:Conduct troubleshooting and installation of low voltage and...

  • Fiber Optic Technician

    3 days ago

    Jacksonville, United States TEKsystems Full time

    Job DescriptionJob DescriptionWe have won multiple projects in the outside plant and enterprise commercial space and needs the bandwidth to support multiple high profile projects while delivering in the OSP space as well. The technicians will be working with other full time team members in commercial or outside plant environments. Depending on experience,...

  • Fiber Optic Network Specialist

    2 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    About the RoleWe are seeking a highly skilled and experienced Fiber Optic Network Specialist to join our team at IQ Fiber. As a key member of our field operations team, you will be responsible for installing, repairing, and maintaining our fiber-optic network infrastructure.Key ResponsibilitiesInstall and repair fiber-optic cables, including splicing and...

  • Fiber Optic Technician Assistant

    3 weeks ago

    Jacksonville, Florida, United States Optical Communication Services Llc Full time

    Position OverviewWe are seeking a dedicated Technician Assistant to support our fiber optic specialists in the installation and maintenance of fiber optic systems.This role offers an excellent opportunity to gain hands-on experience in splicing fiber optics on large-scale solar energy projects throughout the country.Key Responsibilities:Assist fiber optic...

  • OSP Fiber Construction FL

    4 weeks ago

    Jacksonville, United States The Blue Collar Recruiter - Wilmington NC Full time

    Job DescriptionJob DescriptionJob Title: Temporary OSP Fiber Construction Technician Special Assignment Multiple Positions Available Salary: $28-$35/hr (OT: Time and a half available immediately) Location: Jacksonville, FL Job Description: We are seeking a skilled Temporary OSP Fiber Construction Technician to join our team in Jacksonville, FL. The ideal...

  • Fiber optic/Met technician helper

    2 months ago

    Jacksonville, United States Optical Communication Services Llc Full time

    Job DescriptionJob DescriptionHelper to assist fiber optic technician and learn how to splice fiber on utility scale solar projects across the US. Helper will also learn how to install weather stations on solar projects. Unlimited potential for growth and advancement. This is a traveling job role with travel pay, per diem and great hourly rates. 

  • Telecommunications Field Technician

    2 weeks ago

    Jacksonville, Florida, United States IQ Fiber Full time

    About the RoleWe are seeking a highly skilled and experienced Fiber Optic Network Specialist to join our team at IQ Fiber. As a key member of our field operations team, you will be responsible for installing, repairing, and maintaining our fiber-optic network infrastructure.Key ResponsibilitiesInstall and repair fiber-optic cables, including splicing and...

  • Installation/Service Technician

    2 weeks ago

    Jacksonville, Florida, United States Norwill Inc Full time

    Job DescriptionJob Summary:Norwill Inc is seeking a highly skilled Installation/Service Technician to join our team. As an Installation/Service Technician, you will be responsible for installing and servicing electronic security systems, including video surveillance systems, burglary alarm systems, access control systems, intercom systems, vehicle GPS...

  • Fiber Optic Burial Specialist

    3 weeks ago

    Jacksonville, Illinois, United States I3 Broadband LLC Full time

    Job OverviewPosition Summary:As a Burial Technician, you will play a crucial role in the installation of service drop cables for both residential and commercial clients. This position involves collaboration with i3 Broadband construction and maintenance teams on various projects related to the underground fiber optics network.Key Responsibilities:Excavate...

  • Fiber Optic Burial Specialist

    3 weeks ago

    Jacksonville, Illinois, United States I3 Broadband LLC Full time

    Job OverviewPosition Summary:As a Burial Technician, you will play a crucial role in the installation of service drop cables for both residential and commercial clients. Your responsibilities will include collaborating with construction and maintenance teams on various projects related to the underground fiber optics network.Key Responsibilities:Excavate...

  • Fiber Optic Burial Specialist

    3 weeks ago

    Jacksonville, Illinois, United States I3 Broadband LLC Full time

    Job OverviewPosition Summary:As a Burial Technician, you will play a crucial role in the installation of service drop cables for both residential and commercial clients. This position involves collaborating with i3 Broadband construction and maintenance teams on various projects related to the underground fiber optics network.Key Responsibilities:Excavate...

Fiber Installation Technician

4 months ago

Jacksonville, United States IQ Fiber Full time

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable. IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success. Your work matters here.

We're looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you'll find a place where your voice matters. You'll find a team who works hard and has fun. And, if you're like us, you'll know you made a Smarter career choice.

Position Summary:

This position is located in Jacksonville, FL - Local candidates, please.

The Fiber Installation Technician is responsible for the installation, Wi-Fi router configuration, testing/customer acceptance of the IQ Fiber FTTH service. The Fiber Installation Technician will also respond to internet service calls, service changes and disconnects. The successful candidate will have strong interpersonal skills and enjoy interacting with customers in their home or business with equipment such as routers and ONTs. A Fiber Installation Technician must have various levels of experience with the installation and repair of fiber broadband services in indoor and outdoor settings.

Essential Duties and Responsibilities:

* Perform assigned fiber internet installations following established codes, standards and norms for the industry.
* Resolve assigned fiber internet service tickets following established codes, standards and norms for the industry.
* Use problem-solving skills to properly set up initial Wi-Fi network or to diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity.
* Travel to the job site and arrive on time, in professional attire commensurate with the assigned work, with all safety gear, required tools and parts.
* Contact dispatch if help in troubleshooting or completing the install is required.
* Document actions performed, quality measures/readings, resolutions, etc. in installation order or service ticket via company provided technology.
* Utilize our systems and tools to proactively check for and resolve potential issues before marking the install or service call as complete.
* Adhere to company, industry (TIA/EIA, ANSI, BICSI) and safety standards and procedures.
* Perform basic splicing and basic fiber maintenance activities. Working knowledge of GPON and related terminals and equipment.
* Frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 100 pounds with assistance.
* Ability and willingness to work the scheduled and/or unscheduled overtime work assignments and after-hours callouts in all types of weather.
* Focus on meeting or exceeding individual and team objectives and key customer success metrics (Install completion, Quality, CSAT, Meantime to Resolution (MTTR), etc.).
* Interact with other teams to coordinate and disseminate information to complete job assignments and to meet Company service objectives.
* Interact with customers in a professional manner to foster positive relationships.
* Ensure vehicle has the proper equipment to complete assigned work (CPE, installation materials, tools, test equipment, etc.).
* Properly operate and maintain all assigned vehicles, equipment and tools within company safety and brand standards.
* Maintain required certifications and/or licenses.
* Maintain a professional image.
* Effectively communicate IQ Fiber's product and service offering.
* Navigate through multiple systems.
* Perform other duties as assigned.

Qualifications:

* 2+ years installation and maintenance experience.
* Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving.
* Ability to work independently in a fast-paced environment without supervision.
* Willing to learn, adapt and evolve with the team and company and develop new skills quickly.
* Strong technical aptitude with excellent end-user interaction skills.
* Must have good oral and written communications skills.
* Strong analytical and problem-solving skills.
* Experience with internet, Wi-Fi troubleshooting; ability to define problems, collect data, establish facts, and draw valid conclusions.
* Experience in one or more ticketing, CRM, provisioning, ordering, scheduling, troubleshooting software and tools accessed via tablets and/or smartphones.
* Excels at explaining complex concepts simply.
* Capable of answering technical questions from technical and non-technical users.
* High school diploma or equivalent. Electronics training/Certifications a plus.
* Must be able to pass criminal background check, driving record check and drug test.
* Must have a current valid driver's license that is automotive insurable
* Flexibility to work mandatory overtime to meet business needs.
* High integrity and strong work ethic are a must.
* Attention to detail and ability to think creatively and strategically is a must.
* Excellent organization and time management skills.
* Ability to interact and communicate effectively with other team members.
* Ability to lift, push and/or carry up to 50 pounds and move up to 75 pounds without assistance.
* Ability to work at heights, off a ladder and in confined spaces.
* Ability to frequently bend, climb, squat, reach and kneel.
* Ability to ascend or descend ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms.
* Seizing, holding, grasping, turning, or otherwise working with hand(s).
* Lift hands frequently to reach above, below or at shoulder level.
* Must be able to perceive differences in wire and cable colors.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.