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Payment Coordinator

4 months ago

Hunt Valley, United States Greater Baltimore Medical Center Full time

Job Profile Summary

Under general supervision, plans, organizes and directs activities related to the posting and balancing of all payments received for Gilchrist receivable and scanning documents into the appropriate system folders. Provides daily reporting back up to patient accounts department.

Education

High School Diploma; AA degree in Business preferred or equivalent experience in lieu of degree

Experience

* 1 year in payment posting
* 4 years' related experience with cash posting

Skills

* Knowledge of healthcare setting
* Ability to pay close attention to detail
* Strong computer skills including EMR knowledge and Microsoft Office
* Proficient in Adobe, all functions
* Knowledge in CPT and ICD-10
* Skill in critical thinking and problem resolution

Physical Requirements

* Ability to sit for long periods

Working Conditions

* Normal office environment; no remote work

Principal Duties and Responsibilities:

* Processes, sorts and prepares Finance department mail for daily distribution.
* Pulls checks from daily mail and prepares bank deposits within 48 hours of receipt. Copies checks and place scanned documents in work folders. Logs daily batches received from bank. Balances to deposit slips reconciling any discrepancies. Maintains and reconciles Medicare Part B deposits.
* Enters all cash receipts from remittance advices. Verifies all remittance files are balanced and posted.
* Ensures all batches are recorded, balanced, and posted in the Batch Log Sheets. Balances Batch Log Sheet on a daily basis to report to the finance department.
* Analyzes and resolves cash posting problems. Researches and work unidentified payments to be completed by the end of the month.
* Maintains detailed reports of daily cash transactions to evaluate hospice cash position.
* Submits credit card payments through terminal and prepare batches to be posted.
* Creates denial letters with explanation and sends to vendors. Maintains all work in correspondence folders.
* Prepares check request, as needed, for refunds to patients and/or vendors. Ensures all documentation is provided (explanation of benefits and/or copy of check) and submitted to AP.
* Processes invoices for the payment, including but not limited to accurately verifying and coding invoices.
* Processes ancillary claims by reviewing CPT & ICD-10 and determining payment or denial in accordance with hospice regulations. Collaborating with team managers as necessary.
* Responds to external requests, including prescription verifications and letters of agreement for durable medical equipment.
* Responds to for financial information and process queries from non-financial departments in a timely manner.
* Assists with all audits and claim appeals i.e. year-end audit, Medicare audits.
* Prepares and distributes daily billing department reports as back up.
* Other duties as assigned.

All Role Must Demonstrate the GBMC Values:

Respect

* Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

* Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through

Accountability

* Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time

Teamwork

* Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others

Ethical Behavior

* Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

* Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.