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Tidal | Full Time Greeter/Host

4 months ago

Seattle, United States Hyatt Hotels Corp. Full time

Join us for an incredible opportunity to be a part of our Tidal team as our Full Time Greeter/Host at the Hyatt at Olive 8

Tidal is the signature restaurant of Hyatt at Olive 8, providing guests with pairings showcasing the bounty of the Pacific Ocean, and the harvests from the lands of the Pacific Northwest. Tidal takes great pride in working with our local community to ensure quality and dependability, and serve fresh sea & farm -to-table dishes to our guests.

As our Greeter, you are responsible for welcoming and creating the first impression for our guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or hostess, your skills are invaluable to the position of Greeter at Tidal .

Responsibilities:

* Greet guests with a warm smile and friendly demeanor upon arrival.
* Seat guests and manage the seating chart efficiently to ensure timely service.
* Answer phone calls and assist with reservations and inquiries.
* Communicate effectively with team members, guests, and managers to ensure smooth operations.
* Handle guest concerns and complaints professionally and escalate issues as needed.
* Maintain cleanliness and organization in the host/hostess station and lobby area.
* Assist with other tasks as needed to support the team and maintain a high standard of service.

The hourly rate for this position is $25.25 to $25.76. The starting rate for this position is $25.25/hour. This position also has an established rate for colleagues who remain in the position for four years, which is $25.76.

As a colleague, we have you covered with awesome benefits and perks

Benefits (Not all benefits may be available to colleagues with an on-call status)

* Medical insurance for you and your dependents for $106 per month, after 30 days of employment
* Vision & Dental Insurance
* 401(k) & Retirement Savings Plan (RSP)
* Basic Life Insurance
* Short Term Disability Insurance
* New Child Leave & Adoption Assistance
* Paid Time Off
* Full-Time Colleagues:
* Vacation Time
* 10 days (80 hours) earned upon completing 1-4 years of service
* 15 days (120 hours) earned upon completing 5-9 years of service
* 20 days (160 hours) earned upon completing 10 years of service


* (2) Floating Holidays per year
* (6) Paid Holidays per year


* Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
* Compassionate Leave
* Seattle Paid Sick & Safe Time
* Extended Illness Days - unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year



Perks (Not all perks may be available to colleagues with an on-call status)

* Employee Assistance Program
* Free Uniforms and Cleaning of your Uniform
* Discounted parking
* Discounted Rooms at any participating Hyatt location starting on your first day of employment
* Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service
* Free colleague meals during shift
* Hyatt Colleague discount program
* Tuition Reimbursement
* ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.

Hedreen Hotel Employer LLC is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, caste or any other group protected by law.

* Strong communication skills with ability to interact positively with team members, guests and managers.
* Excellent multitasking abilities to handle various tasks simultaneously. in a fast-paced environment.
* A team player who collaborates effectively with colleagues to achieve common goals.
* A genuine smile and passion for working in the hospitality industry.
* Previous experience in a similar role is preferred, but not required.
* Flexibility to work evenings, weekends and holidays as needed.
* MAST & Food Handler's Cards required.
* Ability to be on your feet for long periods of time.