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VP Operations, Oncology

5 months ago

Melbourne, United States Health First Full time

POSITION SUMMARY

To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship by administering the activities of HFMG and the system oncology service line. Creates operating structure to assure standardized approaches are designed to reliably achieve best practice clinical, financial, patient experience, and physician satisfaction outcomes for the programs of the oncology service line. Participates in strategic planning and development of oncology services across all aspects and geographies of the Health First Integrated Delivery Network (IDN). Serves as regional hospital and designated oncology service line liaison. Functions under the supervision of the COO of HFMG.

PRIMARY ACCOUNTABILITES

* Informs the development of and creates structures and processes to reliably implement the oncology service line strategic plan across all delivery sites for oncology within the Health First IDN.
* Serves as an operational liaison to strategic partners throughout IDN to represent oncology and collaborate on opportunities to achieve the vision of the service line and the IDN.
* Implements the Quality/No Harm vision for the oncology service line and meets/exceeds established goals and benchmarks.
* Understands the unique complexities of the oncology revenue cycle and establishes structures and processes to reliably achieve revenue integrity benchmarks for oncology services.
* As designated liaison, the VO will attend service line meetings to facilitate communication regarding strategic development, quality initiatives, cost containment, clinical and non-clinical needs. In addition to partnering with regional hospital administration to garner stakeholder collaboration and feedback regarding HFMG providers services throughout the integrated delivery system.
* Represents the regional oncology practice sites in working with the President to enhance group processes and initiatives to include operations improvement initiatives, operations, and capital budgeting, third part contracting, quality improvement efforts, interdepartmental initiatives, and planning activities.
* Oversees the development of all policies, procedures, and operational objectives to ensure reliable operations and compliance.
* Ensure adherence to legal requirements and government reporting regulations. Monitor exposure of the practice. Direct preparation of information requested or required from any governmental organization.
* Develop and maintain functional organizational charts to delineate responsibilities and duties for leadership of an organization.
* Makes recommendations to senior leadership regarding optimal systems integration to achieve the vision of the oncology service line including electronic health record, patient billing/registration systems, PACS integration, etc.
* Attend service line program development meetings to facilitate operational implementation of key initiatives. When applicable, work with colleagues across the IDN to ensure effective implementation.

LEADERSHIP ACCOUNTABILITIES

* Define and communicate a clear, compelling vision for the team that effectively ties into the mission and vision of Health First, and inspirationally lead the team to achieve that vision.
* Provide leadership, motivation, coaching, feedback, and support to foster and strengthen growth and development of an effective, high performing team.
* Lead change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.
* Demonstrate openness to hearing diverse ideas and thoughts; create a sense of inclusivity; and encourage collaboration across teams to help break down silos to meet the team's and organization's goals.
* Recruit, select, grow, and retain highly engaged, high performing diverse and inclusive associates.
* Display strong strategic and financial acumen in areas of responsibility in alignment with the organization's strategic objectives.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree

Work Experience: Five (5) years of healthcare management experience.

Licensure: NA

Certification: NA

Skills/Knowledge/Abilities:

* Progressive oncology practice experience required to include management, business development, and financial background. Experience in large health systems working in a highly matrixed, service line environment strongly preferred.
* Lean six sigma experience preferred.
* Problem solving, decision making, analyzing and interpreting complex data/information, researching and preparing comprehensive reports, monitoring quality control standards, organizing and coordinating multiple initiatives independently.
* Collaboration within and beyond reporting relationships, entrepreneurial and successful negotiations, ability to work independently while maintaining team concept of work.
* Skills in analyzing, interpreting, and reporting data to identify opportunities and trends.
* Strong oral and written communication skills.

PREFERRED QUALIFICATIONS

Education: Master's Degree (MBA/MHA, or other).

Work Experience: Oncology service line leadership.

Licensure: Registered Nurse.

Certification: NA

Skills/Knowledge/Abilities: Oncology specific leadership experience, the larger the scope the more ideal.