Field Operations Supervisor Non-CDL

1 week ago

Oklahoma City, United States Transforce Full time
$30.63 - $46.83 Hourly

Note: The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.

Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

This job classification has been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019. This means employees in this job classification can be subject to disciplinary action up to and including termination if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license.

DEPARTMENTAL INFORMATION

This position will work in the HVAC / Plumbing / Aquatics work section and report to the Unit Operations Supervisor. The position will be a working supervisor. The Field Operations Supervisor will be responsible for working Plumbers and Building Heat and Air Mechanics solving problems and answering questions.

JOB SUMMARY

This position is located in the Facility Management Division of the General Services Department within the City of Oklahoma City and is under the direction of an immediate supervisor. Employees of this classification perform work of a responsible supervisory level and perform project related administrative duties. Employees under the direction of a Field Operations Supervisor are assigned to semi-skilled and technical trades classifications routinely involved in field maintenance or construction activity. Essential job functions include: prioritizing and distributing assignments to a specialized work unit or multiple work crews; reviewing work orders and scheduling work activities; demonstrating proper safety and work procedures to subordinates, to ensure the efficient and safe completion of their assignments; compiling information for reports, budget, goals and objectives; performing routine inspections of work in progress and upon completion; recording and reporting work progress; maintaining records of maintenance and equipment usage; and responding to routine citizen complaints or inquiries by correcting problems or investigating the nature of complaints and responding verbally or in writing. The work is primarily performed independently, under the general direction of the immediate supervisor. The incumbent is responsible for the quality of workmanship and procedures followed to carry out a given work assignment. The employee is required to possess all skills, knowledge, and abilities of employees supervised, prior to assuming the position.

VETERANS PREFERENCE

Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.

JOB REQUIREMENTS
  • Knowledge of and skill in applying supervisory practices.
  • Knowledge of and skill in demonstrating work and safety procedures.
  • Knowledge of subordinate's duties and responsibilities.
  • Skill in communicating effectively.
  • Skill in coordinating multiple work assignments.
  • Skill in standard report preparation.
  • Ability to establish and maintain effective working relationships.
  • Ability to make decisions and set priorities.
  • Willingness to assume responsibility for workers and equipment.
  • Possession of a valid Driver License (Operator).
  • Possession of an Oklahoma Department of Environmental Quality (DEQ) Waterworks Operator, Wastewater Works Operator or Distribution and Collection Technician or Operator Certification (Utilities) (Required Class Certification dependent on position(s) supervised).
PREFERRED QUALIFICATIONS
  • OK State Journeyman's Mechanical License or higher.
  • OK State Journeyman's Plumbing License or higher.
  • Experience in Chiller Maintenance.
  • Experience in Boiler Maintenance.
  • Supervisory Experience.
COMPETENCIES
  • Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission.
  • Judgment: (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City.
  • Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
  • Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
  • Strategic Thinking: (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials.
  • Leads Through Influence: (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).
  • Commitment to Continuous Improvement: (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principle

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