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Assistant Executive Housekeeper

4 months ago

San Antonio, United States InterContinental Hotels Group Full time

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

● Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards

● Handling complaints and special requests to keep every guest happy

● Checking that public areas, rooms, suites, equipment, and linen exceed guest expectations

● Assigning rooms for housekeepers to clean, general cleans, and other projects as needed.

● Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

● Uphold the IHG Way of Clean

● Monitor and respond to Lost & Found requests.

● Other duties as assigned.

What We need from you:

● 2-3 years of housekeeping supervisor experience

● High school diploma / secondary education / equivalent

● Must be able to speak local language(s).

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.