EHR Support and Data Analyst Specialist
6 days ago
Job Location
Main Hospital - Los Angeles, CA
Description
Title of Position: EHR Support and Data Analyst Specialist
Location: Main Hospital
Exempt/Non-Exempt: Non-Exempt
Union/ Non-Union: Non-Union
Supervisor: EHR Systems Administrator
Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit organization that provides an array of comprehensive mental health services for Children, Adolescents, Transitional Aged Youth, and Adults suffering from mental illness in the Greater Los Angeles area. The organization consists of a standalone fifty-five (55) )-bed hospital and six outlying outpatient facilities that have anywhere from fourteen (14) beds to one hundred and thirty-four (134) beds. The organization has approximately four hundred (400) employees.
SUMMARY OF POSITION
The EHR Support and Data Analyst Specialist provides primary support to staff on EHR-related systems and applications. The EHR Support and Data Analyst Specialist serves as a member of the EHR Support Desk team to provide its customers with EHR support over the phone, email and in person. The EHR Support and Data Analyst Specialist works with the EHR team to resolve EHR-related issues and prioritizes end-user issues and requests, determines the source of the issues, advises on appropriate corrective action, or acts on them. This position reports to the EHR Systems Administrator and the Director of Revenue Cycle Management and may be assigned various projects and duties as needed and/or assigned.
ESSENTIALS DUTIES
- Provides end-user support for Gateways Hospital and Community Mental Health Center's EHR system applications.
- Works independently and in a team to identify, research and resolve EHR issues.
- Works one-on-one with end-users to resolve EHR issues and aids when necessary.
- Works with EHR Team to process EHR system upgrades and upgrade configurations.
- Helps in researching and writing documentation for end-user training and manuals.
- Works with EHR Systems Administrator to maintain and update Gateways Hospital and Community Mental Health Center's EHR systems.
- Responds to questions from the Gateways Hospital and Community Mental Health Center's internal EHR Support ticket system and assists end-users both remotely and via email.
- Follows standard EHR Support operating procedures and accurately tracks all support tickets.
- Assists with Data Collection and Analysis as needed for the Agency's reporting purposes.
- Creates Form and Document Modeling as needed.
- Performs other duties as assigned by the EHR Systems Administrator and/or the Director of Revenue Cycle Management.
- Performs other duties as assigned.
Qualifications
EXPERIENCE/QUALIFICATIONS
- 2-3+ years of behavioral health electronic medical health systems experience.
- Experience with Los Angeles County Department Mental Health service delivery including billing and revenue.
- Ability to simplify technical language for lay audiences during staff training and troubleshooting sessions.
- Ability to identify, resolve and/or avert potential problems.
- Ability to meet critical deadlines and prioritize multiple tasks.
- Creativity and analytical ability to solve problems in a variety of situations, roles, environments.
- Ability to work independently, organize work efficiently, attention to detail, and able to prioritize responses to changing business needs.
- Preferred: experience with Netsmart and Carelogic.
EDUCATION & CERTIFICATES
- Bachelor's degree from an accredited college or university in the field of Computer Science, Information Systems, or a closely related field
- Minimum of 2 years of experience in information systems analysis and design in a healthcare service provider capacity.
- If a degree has not been attained matching the qualifications stated above, a minimum of 5 years of direct EHR support and system applications experience is required in the capacity of a specialist or analyst.
REQUIREMENTS
- Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI), and Community Care Licensing (CCL) background clearance.
- Valid California Driver's license.
- TB clearance.
- Driving record acceptable for coverage by Gateways insurance carrier.
- Fire and Safety Training*.
- Crisis Prevention Institute Training (CPI)**
- Note: If indicated certifications/licenses are lacking, they must be obtained within 180 days of hire.
- **Training needs to be completed within 30 days from the date of hire on a designated date provided by onboarding. Staff need to be certified at a commensurate level for their role to perform their job duties (staff will be taken off the schedule if certification is not achieved).
PHYSICAL REQUIREMENTS
- To perform this job, you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.
- Employees will be required to lift and/or move unassisted up to 25 pounds.
-
EHR Support and Data Analyst Specialist
3 weeks ago
Los Angeles, United States GATEWAYS HOSPITAL & MENTAL HEALTH CENTER Full timeJob DetailsJob Location Main Hospital - Los Angeles, CA DescriptionTitle of Position: EHR Support and Data Analyst Specialist Location: Main Hospital Exempt/Non-Exempt: Non-Exempt Union/ Non-Union: Non-Union Supervisor: EHR Systems Administrator Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit organization that provides an...
-
EHR Support and Data Analyst Specialist
3 days ago
Los Angeles, United States GATEWAYS HOSPITAL & MENTAL HEALTH CENTER Full timeJob DetailsJob Location Main Hospital - Los Angeles, CA Salary Range $31.00 - $35.00 DescriptionTitle of Position: EHR Support and Data Analyst Specialist Location: Main Hospital Exempt/Non-Exempt: Non-Exempt Union/ Non-Union: Non-Union Supervisor: EHR Systems Administrator Gateways Hospital and Mental Health Center, located in Los Angeles, is a non-profit...
-
Clinical Data Support Specialist
1 week ago
Los Angeles, California, United States South Central Family Health Center Full timeJob OverviewWe are seeking a highly skilled Clinical Data Support Specialist to join our team at South Central Family Health Center.About the RoleThis is an exciting opportunity for a detail-oriented individual to support our clinical operations by providing data management and technical expertise. The successful candidate will have a strong background in...
-
Sr. Data Analyst
1 month ago
Los Angeles, United States Robert Half Full timeJob DescriptionJob DescriptionAn experienced Sr Data Analyst Specialist with 5+ years of experience in law firms for a premiere client in DTLA. In this role, the Sr. Data Analyst will work directly with senior leadership on reporting outside of accounting functions for the firm. The long-term focus of this role will transition beyond just reporting into more...
-
Los Angeles, California, United States PharmaACE Full timeAt PharmaACE, a leading global healthcare consulting firm, we are seeking a highly motivated Data Analyst to join our Commercial Analytics team in Los Angeles, CA.We offer an estimated annual salary of $110,000 based on national averages for similar positions in the US. Our expert teams provide analytics and business solutions using worldwide delivery models...
-
Data Analyst Specialist
1 week ago
Los Angeles, California, United States DDG Full timeJob SummaryWe are seeking a skilled Data Analyst to join our team at DDG. As a Data Analyst, you will play a crucial role in leveraging data to understand customer experiences and drive business growth.About the JobThis is an exciting opportunity for a detail-oriented individual with strong analytical skills to work on various initiatives that impact the...
-
Data Analyst
1 month ago
Los Angeles, United States Robert Half Full timeJob DescriptionJob DescriptionData Analyst$100K - $115K + benefitsHybrid onsite 3x per week in Woodland Hills, CAWe are seeking a Data Analyst based in Woodland Hills, California. This role involves sourcing, preparing, and packaging data to answer key business questions, working across data tables / databases to ensure accuracy and consistency. As a Data...
-
Data Science Analyst III
4 days ago
Los Angeles, United States Children's Hospital Los Angeles Full timeNATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care,...
-
Data Analyst
1 month ago
Los Angeles, United States GINO CORPORATION Full timeBenefits: 401(k) Health insurance Paid time off Overview: We are seeking a talented Data Analyst to join our marketing team and help us leverage data to drive informed decision-making. Responsibilities: Data Collection and Cleaning: Gather, organize, and clean data from various sources, ensuring data accuracy and integrity. Data Analysis: Utilize statistical...
-
Data Analyst
4 days ago
Los Angeles, United States CADRE Full timeData Analyst - CRM Version: V3_draft Updated: 2024-04-30 Description 2 Notes: (1) We are not considering relocation at this time. (2) We are unable to offer visa sponsorship. Therefore, we are considering candidates in the Los Angeles metro area who are eligible to work in the United States for any employer. This is primarily an on-site role in City of...
-
Data Analyst
5 months ago
Los Angeles, United States CADRE Full timeData Analyst - CRM Version: V3_draft Updated: 2024-04-30 Description 2 Notes: (1) We are not considering relocation at this time. (2) We are unable to offer visa sponsorship. Therefore, we are considering candidates in the Los Angeles metro area who are eligible to work in the United States for any employer. This is primarily an on-site role in City of...
-
Medical Data Analyst
4 weeks ago
Los Angeles, California, United States CEDARS-SINAI Full timeClinical Research Data Specialist I Job OpportunityWe are seeking a highly motivated Medical Data Analyst to join our team at Cedars-Sinai.Overview:Cedars-Sinai is one of the top hospitals in the nation, renowned for its exceptional care and innovative approach to medicine.Salary:The estimated annual salary for this position is approximately...
-
Data Analyst and MicroStrategy Specialist
1 week ago
Los Alamos, New Mexico, United States Edgewater Federal Solutions, Inc. Full timeJob Description: Data Analyst and MicroStrategy SpecialistWe are looking for an experienced Data Analyst and MicroStrategy Specialist to join our team in Los Alamos, NM. As a key member of our IT program, you will play a critical role in supporting the development and maintenance of business intelligence reports.Estimated Salary: $110,000 - $160,000 per...
-
Los Angeles, United States Data Privacy Full timeCompany : Albert Einstein College of Medicine POSITION RESPONSIBILITIES: Analyze and interpret complex biological data using advanced bioinformatics tools and techniques. Develop and implement machine learning and deep learning algorithms to drive data-driven insights. Manage and manipulate large datasets using SQL (Oracle and SQL Server) for data...
-
Los Angeles, United States Data Privacy Full timeCompany : Albert Einstein College of Medicine POSITION RESPONSIBILITIES: Analyze and interpret complex biological data using advanced bioinformatics tools and techniques. Develop and implement machine learning and deep learning algorithms to drive data-driven insights. Manage and manipulate large datasets using SQL (Oracle and SQL Server) for data...
-
Los Angeles, United States Data Privacy Full timeCompany : Albert Einstein College of Medicine POSITION RESPONSIBILITIES: Analyze and interpret complex biological data using advanced bioinformatics tools and techniques. Develop and implement machine learning and deep learning algorithms to drive data-driven insights. Manage and manipulate large datasets using SQL (Oracle and SQL Server) for data...
-
Los Angeles, United States Data Privacy Full timeCompany : Albert Einstein College of Medicine POSITION RESPONSIBILITIES: Analyze and interpret complex biological data using advanced bioinformatics tools and techniques. Develop and implement machine learning and deep learning algorithms to drive data-driven insights. Manage and manipulate large datasets using SQL (Oracle and SQL Server) for data...
-
Data Science Analyst III
1 month ago
Los Angeles, United States Children's Hospital Los Angeles Full timeNATIONAL LEADERS IN PEDIATRIC CARE Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California. Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical...
-
Clinical Data Analyst
1 week ago
Los Angeles, California, United States System Soft Technologies Full timeJob Title: Clinical Data AnalystWe are seeking a highly skilled Clinical Data Analyst to join our team at System Soft Technologies.Estimated Salary: $90,000 - $110,000 per year.Location: Los Angeles, CA.About the Job:The Clinical Data Analyst will serve as a bridge between clinicians and data teams, integrating knowledge of clinical workflows and health...
-
Data Analyst
1 month ago
los angeles, United States Robert Half Full timeJob Title: Data AnalystLocation: Woodland Hills (Hybrid Work Model - 3 times a week onsite)Salary Range: $100K - $115K + benefitsJob Description:We are in search of a proficient Data Analyst to join our dynamic team. The ideal candidate will turn data into information, information into insight, and insight into business decisions. They will aid in developing...
