Customer Service Assistant Manager

2 weeks ago


Macomb, United States Meijer, Inc. Full time

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community

Meijer Rewards

* Weekly pay


* Scheduling flexibility


* Paid parental leave


* Paid education assistance


* Team member discount


* Development programs for advancement and career growth



Please review the job profile below and apply today

Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their span of care by modeling exceptional customer experience. Possess the ability to help achieve department goals and influence their peers to create a continued winning strategy.

.

What you'll be doing:

* Engaging team members to provide the best possible shopping experience for our customers including an exceptional checkout experience and initiating interactions with customers.
* Communicates with team members and assigns daily work tasks.
* Mentors and coaches other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
* Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
* Foster and drives open communication with team members and leaders to ensure the timely and effective exchange of information.
* Works with leadership on department schedule writing to focus on team member engagement, improve customer service, store sales and profitability.
* Ensure freshness of products by closely monitoring execution of rotation and dating policies.
* Guiding the team in compliance with food safety standards and regulations and working in a safe manner.
* Engaging with the community to include local events that may connect the store with the customers we serve.
* Leads team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
* Actively creates an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
* Operating a register and cash handling when needed.
* Operates powered equipment, where applicable.
* May be required to act in Department Supervisor capacity in other departments throughout the store
* This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

* Retail or other customer service experience preferred
* Passion for customer service with total engagement, including initiating interactions, that conveys approachability to customers and fellow team members.
* Excellent verbal and written communication
* Creative thinking skills
* Ability to influence others
* Ability to quickly build report and gain customer confidence to create repeat business
* Ability to lift, carry, push, pull, bend and twist while handling product
* Experience executing plans
* Positive influence to create a strong team environment that values a diverse and inclusive culture where team members and vendors can feel valued.



  • Macomb, United States Meijer Full time

    About the RoleWe are seeking a highly skilled Customer Service Manager Lead to join our team at Meijer. As a key member of our leadership team, you will be responsible for providing direction and guidance to our customer service teams, ensuring that they have the tools and support needed to deliver exceptional customer experiences.Job DescriptionThe ideal...


  • Macomb, United States Michigan Farm Bureau Full time

    Job Summary:Michigan Farm Bureau is seeking a highly skilled Customer Service and Insurance Expert to join our team. This role will provide comprehensive customer service, prepare information for independent contractor insurance agents, and offer training for all lines of business and products.About the Role:Lead the Field Force for success by providing...


  • Macomb, United States Michigan Farm Bureau Full time

    Job DescriptionThe position of Agency Customer Service Representative/Trainer at Michigan Farm Bureau requires an individual to provide comprehensive customer service in preparing information for independent contractor insurance agents to quote, sell, and service clients.This includes providing excellent customer service in a prompt and professional manner,...


  • Macomb, United States Michigan Farm Bureau Full time

    Job Summary:We are seeking a highly skilled Customer Service and Training Professional to join our team at Michigan Farm Bureau. In this role, you will be responsible for providing exceptional customer service to our clients, as well as training and supporting our staff.Responsibilities:Assist customers with questions regarding billing, insurance coverages,...


  • Macomb, United States Randazzo Heating Cooling and Electrical Full time

    Job Description: Job Purpose: Help keep our crews working & ultimately our customers comfortable! Responsible for interacting with the company's customers by addressing inquires primarily through inbound and outbound calls. Essential Duties & Responsibilities: Provide a first impression that radiates that our company is extremely competent and capable of...


  • Macomb, United States Circle K Full time

    Circle K - 1619 East Jackson [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...


  • Macomb, United States Sparkle Express Car Wash Part time $16 - $17

    Join the Sparkle Express Car Wash Team – Customer Service Representative Opportunity! Are you a sales-driven, self-motivated individual who loves providing exceptional customer service? Sparkle Express Car Wash is expanding, and we’re looking for talented people like you to join our high-energy, high-performing team of Customer Service Representatives!...


  • Macomb, Illinois, United States Cowboy Chicken Full time

    ### Assistant Manager Role at Cowboy Chicken#### Job SummaryWe are seeking an experienced Assistant Manager to join our dynamic team at Cowboy Chicken. The ideal candidate will possess strong leadership skills, a customer-centric approach, and the ability to work in a fast-paced environment.#### Key Responsibilities* Assist in daily restaurant operations,...


  • Macomb, United States Mr. Rooter of Macomb Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Mr. Rooter of Macomb. As a key member of our dispatch team, you will be responsible for receiving and prioritizing customer calls, dispatching technicians to jobs, and ensuring seamless communication with customers and service technicians.ResponsibilitiesReceive and...


  • Macomb, United States Meijer, Inc. Full time

    About Us">At Meijer, we serve people and communities. We offer career and community opportunities centered around leadership, personal growth and development.We are a family-owned company that values diversity, equity, and inclusion. If you're passionate about customer service, consider joining our team.Your Role:As an Operations Manager Assistant, you will...


  • Macomb, Illinois, United States A Plus Commercial Tire Service Full time

    About UsA Plus Commercial Tire Service is a small business specializing in roadside assistance and commercial tire services. We cater to semi-trucks and tractor trailers, conducting federal inspections, changing tires, and inspecting brakes.As a trusted provider in the industry, we take pride in delivering exceptional service to our customers.Job OverviewWe...


  • Macomb, United States Mr. Rooter of Macomb Full time

    Job OverviewAt Mr. Rooter of Macomb, we are dedicated to providing exceptional customer service and upholding our core values of respect, courtesy, and quality workmanship.Key ResponsibilitiesWe are seeking a highly motivated and organized Customer Service Representative to join our team. The ideal candidate will be responsible for:Answering incoming calls...


  • Macomb, MI , USA, United States Green Lantern Pizza Full time

    We are seeking a highly motivated and reliable delivery driver to join our team at Green Lantern Pizza. As a delivery driver, you will be responsible for delivering orders to customers in a safe and timely manner, providing excellent customer service, and adhering to road and traffic regulations.Key Responsibilities:Deliver orders to customers in a safe and...


  • Macomb, Illinois, United States Extended Hands of Georgia Full time

    Company OverviewExtended Hands of Georgia is a professional homecare service provider dedicated to delivering exceptional care and support to the elderly and individuals with disabilities. Our team is passionate about creating a positive impact on the lives of our clients and their families.Salary and BenefitsWe offer competitive salaries, ranging from...


  • Macomb, United States H&R Block Full time

    533954BR Title: Operations Administrative Assistant What you'll do... : Responsible for providing administrative support within a (Region) District or Districts in the areas of operational and hiring support, ordering supplies, and general administrative duties as related to the overall office’s operations. Function as a single point of contact for...

  • Office Manager

    2 months ago


    Macomb, United States DAPRA Full time

    Company DescriptionDapra specializes in the design, manufacturing, and support of high-performance tools that support various manufacturing industries such as aerospace, automotive, and general engineering. With almost 70 years of experience, we are a trusted partner of leading industrial manufacturers. Our cutting-edge solutions and expertise enable us to...


  • Macomb, United States Central Network Retail Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Construction Operations Manager to join our team at Central Network Retail Group.About the RoleThis is an exciting opportunity for a motivated individual to lead our Lumberyard Branch and drive business growth through exceptional customer service, strategic inventory management, and effective...

  • General Manager

    4 months ago


    Macomb, United States Sparkle Express Car Wash Full time $42,000 - $45,000

    Join Our Team as a Site General Manager at Sparkle Express Car Wash in Macomb, IL!Are you an energetic, outgoing, and career-oriented professional ready to take the next step in your career? Sparkle Express Car Wash is growing rapidly, and we’re looking for dynamic leaders who want to grow with us. If you have a passion for leading teams, driving sales,...

  • Shift Manager

    4 months ago


    Macomb, United States Domino's Pizza LLC Full time

    ABOUT THE JOB You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: staffing, paperwork, cost controls, cash control, food...


  • Macomb Township, United States American Red Cross Full time

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:We provide...