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Head of Operations

4 months ago

Boston, United States BIC Corporation Full time

**Head of Operations**

5554

Manufacturing

Boston, MA, US

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

**Head of Operations**

**Purpose:**

Responsible for developing, building, overseeing and management of the global supply chain strategy and operations to maximize efficiency and productivity and optimize working capital invested in inventory. The position leads the supply chain relationships with vendors, distributors, internal Rocketbook and BIC stakeholders.

**Responsibilities** :

+ Responsible for Demand & Supply planning, customer service and logistics for the Rocketbook business

+ Design implement and manage the S&OP process to optimize inventory, cash flow, on time delivery and meeting demand and ensure alignment between Sales, Operations, Finance

+ Monitoring and maintaining product quality and ensuring specs are in place adhered to and maintained

+ Ownership of operational P&L within the budget

+ Developing recommending and implementing both supply chain improvement plans and product cost and margin improvement plans, managing, and measuring progress and achieving planned improvement results

+ Design develop and build the business information systems that are required for world class operations management including sell through and sell in demand information, inventory across the supply chain

+ Track anlalyze and support relevant KPI's and performance indicators impacting supply chain

+ Manage down unperforming inventory scenarios including resolving obsolete inventory issues quickly and recommending sku rationalization opportunities and planning optimizations for ABCD dynamics

+ Determine the best planning systems solutions for Rocetbook's business and take full advantage of the tools to achieve supply chain goals and objectives while developing our people

+ Rapidly develop solutions to issues that arise from day to day apply data, strong analytical skills, and cross functional collaboration to achieve rapid decision making

+ Create a culture of high engagement, empowerment and collaboration within operations and with cross functional teams

+ Develop the skills and capabilities of the operations team and individual members to develop a world class operations capability

+ Member of the Leadership Team reporting to the General Manager Rocketbook, responsible for participating in planning budgeting, organizing resources, prioritizing efforts and resolving issues and participating in special projects

+ Participate and draw upon the BIC supply chain capabilities and resources for the benefit of Rocketbook and as a contributor to BIC global supply chain expertise

**Capabilities:**

+ Proven leadership and change-management skills to drive improvements in business performance

+ Effective leadership skills, cross functional collaborative skills that lead to respect and credibility

+ Demonstrated ability to build a team and develop individuals, be hands on or delegate

+ Demonstrated ability to successfully shape and drive continuous improvement in both startup and mature business environments

+ Strong mathematical, analytical and financial skills, excellent time management, and organizational skills with the ability to multitask in a fast-paced environment

+ Personal integrity

**Qualifications:**

+ 10+ years' experience in E2E supply chain/Operations with oversight of demand planning, production and inventory control, purchasing, manufacturing, and fulfillment delivery

+ Bachelor's Degree in Industrial Engineering, Operations Management, or equivalent. Master's Degree MBA or other related advanced degrees preferred.

+ Excellent analytical skills. Modelling and Optimization skills required

+ Advanced use of modelling and data tools including Microsoft Excel is required. Functional knowledge of Word and PowerPoint required. Experience with database query and reporting tools required.

+ Expertise with one or more of the leading supply chain software systems and demonstrated results from tailoring to the specific dynamics of businesses including Anaplan and Quickbooks Enterprise

\#L1-DC1

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means